This Cyara IVR Performance Testing training course course focuses on the core features of Cyara Cruncher. The course covers potential strategies to test a contact center platform, including taking business requirements to formulate the Non-Functional test plan, using best practices to create test cases and run sheets, executing campaigns, and analyzing test results.
- Knowledge of Cyara Platform
The Cyara IVR Performance Testing workshop is ideal for:
- Technical and non-technical persons interested in understanding how to use Cyara Cruncher for functional/ application testing.