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EncartaLabs

Practical Techniques for Analyzing VoIP Traffic

( Duration: 3 Days )

In Practical Techniques for Analyzing VoIP Traffic training course, you will gain a set of analysis techniques focusing on the use of vendor-neutral, open source tools to provide insight into:

  • VoIP network analysis fundamentals
  • Data recorder technology and data mining
  • VoIP-focused network security principles, including encryption technologies and defensive configurations of network infrastructure devices
  • Recognition of a variety of factors that affect VoIP-based networks and the quality of the voice data
  • Key VoIP-related protocols
  • Open source VoIP network analysis tools
  • Specialized VoIP network analysis, including audio data traffic reconstruction and viewing techniques

By attending Practical Techniques for Analyzing VoIP Traffic workshop, delegates will learn:

  • Principles of VoIP network analysis and how to apply them
  • Key VoIP-related protocols, including SIP, MGCP, SCCP, UNISTEM, and H.323, and related supporting protocol architectures
  • Analyze and evaluate latency, out-of-sequence packets, jitter, and Quality of Service (QoS) and how the end user experiences each
  • Configure various open source tools for VoIP analysis
  • Utilize tools to recognize traffic patterns associated with VoIP network behavior
  • Reconstruct VoIP conversations for detailed analysis and quality assessment purposes
  • Recognize potential VoIP network security infrastructure misconfigurations

Basic familiarity with TCP/IP networking, VoIP fundamentals, and basic network infrastructure devices such as switches, routers, etc.

This Practical Techniques for Analyzing VoIP Traffic class is aimed at Network engineers and VoIP and network telephony personnel who possess basic- to intermediate-level general VoIP, telephony, and networking knowledge.

COURSE AGENDA

1

Overview of Telephony

  • PSTN Technology and Nomenclature
    • History of Telephony: From OSTN tVoIP
    • Limitations
    • VoIP Terminology
  • IP Packet vs. PSTN Switching
    • Signaling: In-Band vs. Out-of-Band Signaling
  • Next Generation Networking and VoIP Technology
    • VoIP Benefits
    • Competing Standards
2

VoIP Troubleshooting and Analysis

  • Data Collection
    • Location: How Network Infrastructure Devices Affect Forensics Analysis
    • Stealth/Silent Collection of Data: Tips and Techniques
    • Capture Configuration and Multiple Captures
3

The Technology of VoIP

  • VoIP Components and Hardware Nomenclature
    • Competing Standards: Public vs. Proprietary
    • Protecting VoIP Traffic: QoS
    • Assessment of Call Quality: Competing Metrics
4

Statistical Assessment of VoIP Protocols

  • Key Protocols
  • VoIP Codecs
  • Selecting Key Information for Statistical Evaluation
  • Using a Host Table as a VoIP Analysis Aid
5

Making the Call: VoIP Conversation Analysis

  • VoIP Protocol Analysis Techniques
    • Session Step
    • Tear Down
  • Diagramming and Interpreting a Conversation
6

Expert VoIP Analysis

  • Using Expert Systems tEvaluate VoIP Performance
  • Determining Which Conversations Have Problems
    • Analyzing Latency
    • Throughput
    • Out-of-Sequence Packets
    • Jitter
  • Visual-Based VoIP Analysis
7

Graphing and Reporting VoIP

  • Using Pilot Reporting
  • Reporting and Exporting Data
8

VoIP Security Considerations

  • Existing Vulnerabilities
  • Spoofing Caller ID
  • Common VoIP Exploits

Encarta Labs Advantage

  • One Stop Corporate Training Solution Providers for over 6,000 various courses on a variety of subjects
  • All courses are delivered by Industry Veterans
  • Get jumpstarted from newbie to production ready in a matter of few days
  • Trained more than 50,000 Corporate executives across the Globe
  • All our trainings are conducted in workshop mode with more focus on hands-on sessions

View our other course offerings by visiting https://www.encartalabs.com/course-catalogue-all.php

Contact us for delivering this course as a public/open-house workshop/online training for a group of 10+ candidates.

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