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EncartaLabs

AudioCodes One Voice Operation Center (OVOC)

( Duration: 3 Days )

This AudioCodes One Voice Operation Center (OVOC) training course covers OVOC FCAPS (Fault, Configuration, Accounting, Performance, Security) capabilities and voice quality measurements and statistics including IP Phones management.

By attending AudioCodes One Voice Operation Center (OVOC) workshop, delegates will learn to:

  • Perform gateway configuration and maintenance actions using the OVOC
  • Define new OVOC System/global and tenant users
  • Work with alarms
  • Understand AudioCodes OVOC solution for real-time management of VoIP traffic
  • Know OVOC features and abilities
  • Be able to configure enterprise/ITSP network in OVOC
  • Be able to navigate in the OVOC and find required information
  • Be familiar with the IP Phone Manager Pro server application
  • Know how to pull the PM Metrics
  • Have the ability to view the PM Data Results

  • Working knowledge of IP networking

The AudioCodes One Voice Operation Center (OVOC) class is ideal for:

  • Tier 1, 2 and 3 supports, Sales Engineers, Trainers, Technical Writers, Developers, and other technical staff supporting AudioCodes equipment

COURSE AGENDA

Day 1

  • OVOC Overview
  • OVOC - Getting started
  • Topology View
  • System Management
  • License Pool
  • Alarms Management

Day 2

  • Performance Monitoring
  • Configuration Management
  • Security Management
  • Voice Quality Measurement
  • OVOC for Voice Quality Measurement
  • OVOC Server Preparation

Day 3

  • Network Quality View
  • Statistics
  • Quality Statistics on Calls
  • Information on User Experience
  • Producing Reports
  • Device Manager
  • Integrated Third Party Application

Encarta Labs Advantage

  • One Stop Corporate Training Solution Providers for over 6,000 various courses on a variety of subjects
  • All courses are delivered by Industry Veterans
  • Get jumpstarted from newbie to production ready in a matter of few days
  • Trained more than 50,000 Corporate executives across the Globe
  • All our trainings are conducted in workshop mode with more focus on hands-on sessions

View our other course offerings by visiting https://www.encartalabs.com/course-catalogue-all.php

Contact us for delivering this course as a public/open-house workshop/online training for a group of 10+ candidates.

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