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EncartaLabs

Professional Business and Corporate Etiquette

( Duration: 3 Days )

Does your company require you to converse more efficiently and develop more confident connections with clients? A prototype of a perfect professional is one who can incorporate several different pleasant, constructive, and a wide range of corporate qualities in different business situations and levels. Without decent communication abilities and robust business etiquette, you will risk your image, and limit the business relationship that you could potentially have for the success of your organization.

Etiquette rules might indicate ways to start and end conversations, dress-up for different occasions, introduce guests to others, dining manners, and so on. The person who can engage in conversation and get along with others in ways that construct trust and respect will certainly win people and business deals. Business etiquette is all about how we make our co-workers and business partners feel with our presence around them. These etiquette deal with behaviour, expectations, and culture, and may vary from one workplace to the other. Corporate etiquette and corporate culture go hand in hand.

In Professional Business and Corporate Etiquette training course, you will be enabled to recognize and sharpen those corporate skills. You will know how to carry yourself confidently and in a correct professional manner in the business world and in your day to day personal life at all times.

By attending Professional Business and Corporate Etiquette workshop, delegates will learn to:

  • Set the best impression by your professional corporate skills
  • Understand Body language and the influence of it
  • Sharpen office skills including telephonic, letter and email communications
  • About business dining skills and mannerisms
  • Understand dress codes for different occasions
  • About multi-cultures and managing people
  • Develop skills to effectively interact with International and government diplomats

The Professional Business and Corporate Etiquette class is ideal for:

  • Individuals looking to become professionals at their workplaces and build their overall inter-personal skills within society. The course is important for those looking for organizational growth and move into different professional roles.
  • Marketing and Sales executives who meet and network with multinational clients and vendors. Managers, Supervisors, team leads, executives, officers, and all looking to sharpen their skills to succeed in everyday professional life.

COURSE AGENDA

1

The First Impression

  • Effective Professional Introduction
  • Making a First Impression, the first time
  • Minimizing Uneasiness
  • Use of Business Cards
  • Remember the names
2

Body Language

  • Levels of conversations
  • Start and End of Conversations
  • Types of Handshake
  • Eye Contact
  • Body Language
  • Maintaining Posture
3

Internal Office Etiquettes

  • Office Conduct and respect
  • Communications and professionalism
  • Time Management
  • Working out of the office
  • Eating at the Workplace
  • Do’s and Don’ts in an office meeting
4

Email Etiquettes

  • Business Email Etiquette
  • Proper use for forwarding to Cc and BCc
  • Grammar, Acronyms and auto-correct
  • Navigating unexplored social-network territory at work
  • Top technology tips and netiquette
5

Dressing Etiquette

  • Constructing a Personal brand
  • Essentials of Grooming
  • Business Casual and techniques
  • Understanding Dress Codes
  • Accessorizing professionally
  • Personal Style – Male and Female
  • Travel/ outdoor Etiquettes
6

Dining Etiquette

  • Eating Out Ordering in a Restaurant
  • Handling the Napkin, Plates and Glassware
  • Dining- Dos and Don’ts
  • Body Language at a business lunch/dinner
  • Host and Guest Etiquettes
  • Toasting
  • Handling table mishaps
  • Paying the Bill
  • Tipping
7

Telephonic Etiquette

  • Appropriate Greetings and Introduction
  • Sensitivity to the tone of voice
  • Professional business communication
  • Active listening
  • Telephonic Interruptions
  • Use of speakerphone
  • Dealing with Voice Mail
  • Do’s and Don’ts Mobile Phones
8

Writing Etiquette

  • Business Letter Writing Skills
  • Formal Letters
  • Informal Letters
  • Headings and Introductions
  • Focus points
  • Reader-Friendly writing
  • Business tone
  • Privacy and compliance
9

Managing multi-cultures

  • Understanding Culture in people management
  • Multi-cultural organization
  • Cultural practices and perspectives
  • Cultural Differences and behaviors
10

International Standards and Government Diplomats

  • International standard Etiquettes
  • Interacting with Government Diplomats
  • Diplomatic Etiquette and Protocol
  • General Rules
  • Important Points
  • Preparation Tips

Encarta Labs Advantage

  • One Stop Corporate Training Solution Providers for over 6,000 various courses on a variety of subjects
  • All courses are delivered by Industry Veterans
  • Get jumpstarted from newbie to production ready in a matter of few days
  • Trained more than 50,000 Corporate executives across the Globe
  • All our trainings are conducted in workshop mode with more focus on hands-on sessions

View our other course offerings by visiting https://www.encartalabs.com/course-catalogue-all.php

Contact us for delivering this course as a public/open-house workshop/online training for a group of 10+ candidates.

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