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Mail : info@EncartaLabs.com
EncartaLabs

Interpersonal Skills

( Duration: 2 Days )

Some believe that successfully navigating relationships is an inherent quality that can’t be learned—but this is not the case. Developing your interpersonal skills increases your self-awareness and strengthens your ability to better understand others. Gain a better understanding of your communication style and how it differs from others, and learn to use that understanding to communicate effectively—verbally and nonverbally.

In Interpersonal Skills training course, you will learn to create supportive workplace relationships by treating others with respect, trust, and dignity.

By attending Interpersonal Skills workshop, delegates will learn to:

  • Discover an interpersonal skills model to create an action plan for the skills they want to develop or improve
  • Use multiple self-assessments to increase understanding of themself and the perspectives of others
  • Apply positive and productive communication techniques to various types of interactions by receiving feedback from others
  • Use strategies to successfully overcome tense situations and restore confidence in relationships

The Interpersonal Skills class is ideal for:

  • Individuals at all levels who want to improve their communications and relationships with others.

COURSE AGENDA

1

Overview of Interpersonal Skills in the Workplace

  • Interpersonal Skills Model
  • Senge's Wheel of Learning
2

Awareness of Self and Others

  • Understanding Emotional Intelligence
  • Expanding Perceptions
  • Accommodating Different Styles and Preferences
3

Effective Communication Skills

  • Transparent Communication
  • Focused Conversations
  • Modern Communication
4

Forming Connections with Others

  • Cultivating Trust
  • Strengthening Relationships with Feedback
  • Expressing Gratitude and Appreciation
5

Dealing with Difficult Interpersonal Relationships

  • Resolving Conflict
6

Binding Teams

  • Interpersonal Skills on Virtual Teams

Encarta Labs Advantage

  • One Stop Corporate Training Solution Providers for over 6,000 various courses on a variety of subjects
  • All courses are delivered by Industry Veterans
  • Get jumpstarted from newbie to production ready in a matter of few days
  • Trained more than 50,000 Corporate executives across the Globe
  • All our trainings are conducted in workshop mode with more focus on hands-on sessions

View our other course offerings by visiting https://www.encartalabs.com/course-catalogue-all.php

Contact us for delivering this course as a public/open-house workshop/online training for a group of 10+ candidates.

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