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EncartaLabs

Design Thinking

ABCDE Pedagogy Framework: Activity / Assessment (A); BrainStorming / Benchmarks (B); Connect-the-Dots / Case Study / Caselet (C); Discussion / Deck / Debate (D); Engage / Explore / Evolve / Experiential (E)

( Duration: 2 Days )

In the current Global VUCA (Volatile, Uncertain, Complex & Ambiguous) and local Indian economic environment, enterprises / organizations are looking to adapt and evolve their business models to meet the ever-growing challenges and opportunities. Engaging Stakeholders, Exploring Solutions and Evolving Out-of-Box Products & Services via `DESIGN` Thinking, can help in your businesses towards exponential profits.

`DESIGN` (Discover, Evolve, Strategize, Innovate, Grow, & Nurture) Thinking provides all Industries an opportunity to re-invent their new Entrepreneurial DNA! We`re talking about a DNA that`s powerful enough to offer enterprises / organizations with a readiness approach and avenues for exponential growth! Customer Advocacy, Customer Centricity and Customer Experience Management are the day-to-day mission critical tasks / activities of the industries, includes nurturing their customer segments by product / service offerings with value proposition!

Embracing a `DESIGN` Thinking Entrepreneurship approach with an e-DIP-T Framework (Empathy, Define, Ideate, Prototype, & Test) across the Enterprise / Organizational Pyramid of Roles creates an Innovation Ecosystem boosting Results Orientation to offer Inventive and Innovative Customer Centric Products / Services to get a Balanced Score Card with Profit-Pools by KaiZen (Continuous Improvement) and BPR (Business Process Reengineering) that leads to Innovation, Transformation & Disruption!

This Design Thinking training course will teach you the human-centered design process so you can be more people-centric when solving problems.

Top 5 Take-Aways / learnings of attending this Design Thinking class are:
  • What is Design Thinking?
  • Frameworks for Design Thinking To Blend Creative & Critical Thinking Leading To Innovations
  • Doing & Documenting Design Thinking Ideas For Action! (IDEA: Innovation Driven by Everyone`s Action)
  • What are Design Thinking Competencies, Skills & Goals?
  • Macro-Level Overview of Top 10 Design Thinking Tools For Business / Product / Service Innovation, Transformation & Disruption!
DESIGN Thinking & Innovation Is Industry Agnostic! (Not Particularly Meant For Any Specific Industry! Hence, it Benefits Any Employee Across Industries!). This Design Thinking workshop is ideal for:
  • Innovation Ambassadors / Champions / Evangelists, Product / Service Portfolio Transformation Whiz Kids, Employees from across Industries, Domains, Verticals, Departments, Divisions and Functions
  • All Designations, Roles & Responsibilities across the Organization Hierarchy can benefit equally from this unique program that is open to all Corporate Community!

COURSE AGENDA

1

Introduction & Nice Breaker

2

Creative Thinking & DESIGN Thinking For Problem Solving - Business / Product / Process / Service Innovation, Transformation & Disruption!

  • Random Polling: What Is Creativity?
  • What Is Innovation?
  • What Is Invention?
  • What Is Transformation?
  • What Is Disruption?
  • Discovering your Right Vs. Left Brain Dominance!
3

Stanford Design School's Creative & Design Thinking Spaces (Empathy, Define, Ideate, Prototype & Test) For Problem Solving - Concept Walk-Through

  • LEAP Forward! How To Listen, Empathize, Analyze & Probe?
  • Seeking Participants` Examples:
    • Hearing Vs. Listening;
    • Sympathy Vs. Empathy;
    • Why Why - 5 Why & 5W1H Analysis;
    • Questioning Techniques
4

IDEO's Human Centric Design (HCD) & Five Phase Creative & Design Thinking Process: Discovery, Interpretation, Ideation, Experimentation & Evolution For Problem Solving!

  • Participants` Enumerating As-Is & To-Be State
  • Framing Top Opportunity / Challenge / Problem Statement
    • How Might We?
    • How Might I?
    • Brain Writing To GRASP (Generative - Reactive - Analytical - Selective - Proactive Thinking) Innovative & Inventive Solutions!
5

Creative Thinking, Design Thinking & Problem Solving: Before You Begin! What Is? What If? What Wows? What Works? & Overview of Design Thinking Top 10 Tools

  • Group Discussion WRT Top 10 Design Thinking Tools Relating To Various Stages Of Creative & Critical Thinking!
6

Stanford Design School's Design Thinking Spaces

  • Topical / Thematic Process Walk-Through Example
  • Creative Thinking & Problem Solving End-to-End Template Practice
7

Creative Thinking, Design Thinking & Problem Solving

  • Practice of Key Concepts of Brain Writing, Brain Storming & SCAMPER!
  • Presentation By Participants For Impact Analysis (Desirability, Feasibility & Viability)
  • Hands-On `Design Thinking` Stages - Step By Step Practice By Participants - Design Thinking & Design Doing!
8

Summary and Q & A

Encarta Labs Advantage

  • One Stop Corporate Training Solution Providers for over 6,000 various courses on a variety of subjects
  • All courses are delivered by Industry Veterans
  • Get jumpstarted from newbie to production ready in a matter of few days
  • Trained more than 50,000 Corporate executives across the Globe
  • All our trainings are conducted in workshop mode with more focus on hands-on sessions

View our other course offerings by visiting https://www.encartalabs.com/course-catalogue-all.php

Contact us for delivering this course as a public/open-house workshop/online training for a group of 10+ candidates.

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