A problem is a difference between things as desired and things as perceived. This Creative Problem Solving training course describes time-proven techniques and processes for identifying and defining problems and producing creative solutions to those problems. This course includes workshops in which you actively define and solve problems that typically occur in business, management, and in general.
By attending Creative Problem Solving workshop, delegates will learn to:
- Discover how to identify the real problem
- Introduce a structured approach for solving problems and making decisions
- Review various approaches to solving problems in a group setting
- Use several of the problem-solving techniques in class workshops to gain an understanding of the mechanics of solving problems
- Audio Visuals
- Exercises
- Activities / Group Work
The Creative Problem Solving class is ideal for:
- Project managers, business managers, customer service representatives, help desk technicians, and anyone who has problem-solving decisions to be made.