Challenges in the workplace cannot be avoided, but we can build up our resilience to them. Organisations, managers and individuals can learn to identify, manage and “bounce back” from these challenges more effectively. Resilience is now recognised as an important factor in the current, modern day workplace. This programme aims to assist managers to examine their ability to be successful both personally and professionally, in the midst of a high-pressured, fast-paced and continuously changing environment.
This Building Resilience training course will explore techniques and skills that will contribute to building resilience and includes a number of self–assessment exercises. Emphasis is placed on personal skills, abilities and attitudes and how these skills can be of benefit to teams as well as organisations. It includes essential management skills such as managing conflict and difficult situations, behaving assertively and understanding why people display certain behaviours, as well as exploring a variety of stress management techniques.
By attending Building Resilience workshop, delegates will learn to:
- Recognise the characteristics of a resilient person
- Understand resilience as a process
- Strengthen their personal resilience
- Use resilience building techniques to assist in managing team performance
- Use coaching techniques to encourage team resilience
- Manage conflict between individuals and teams
- Recognise the characteristics of a resilient organisation
- Understand how to encourage resilience as part of their organisation’s culture
- Use building resilience techniques to assist with changing management
The Building Resilience class is ideal for:
- Managers in both clinical and non-clinical health service environments including hospitals, nursing homes and other healthcare facilities. It is aimed at those managers who wish to review and build upon their own resilience as well as that of their team members.