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EncartaLabs

Symantec IT Management Suite - Administration

( Duration: 5 Days )

This Symantec IT Management Suite - Administration training course is designed for professionals tasked with using Symantec IT Management Suite (ITMS) to manage the software and hardware resources in the organizations. This course teaches the underlying components and concepts of the Symantec Management Platform along with the Symantec Management Console that is used by ITMS to perform its management functions. You will learn to use ITMS software solutions to collect inventory, manage the software, account for and track assets, apply software updates and to manage license compliance. You also learn to use the platform consoles and reports to analyze and monitor their environment.

By attending Symantec IT Management Suite - Administration workshop, delegates will learn to:

  • Discover and import computer and user resources that you want to manage
  • Gather hardware, software and operating system inventory
  • Remotely manage computers
  • Maintain a software repository
  • Deliver software to managed computers
  • Meter and track software on managed computers
  • Distribute software updates to managed computers
  • Establish and maintain relationships between assets
  • Employ contracts and procurement processes
  • Analyze gathered data using predefined & custom reports

  • Basic understanding and working knowledge of Microsoft Windows operating systems and optionally Linux and Mac operating systems.

The Symantec IT Management Suite - Administration class is ideal for:

  • IT administrators who will be maintaining and installing software, taking inventory of computers, distributing software updates to computers, performing asset management functions or remotely managing computers using any of the following Symantec suites:
    • IT Management Suite
    • Client Management Suite
    • Asset Management Suite
    • Server Management Suite

COURSE AGENDA

1

Discovering Resources within the Environment

  • Introducing Resource Discovery
  • Using ITMS to Discover and Import Resources
  • Adding ITMS inventory to resources
  • Validating ITMS discovery processes
2

Reducing Desk-side visits with Remote Support

  • Agent Health
  • Introducing Remote Access Connector
  • Overview of Real-time System Manager
3

Effective Software Management

  • Software Management Overview
  • Discovering Software Information in the Environment
  • Developing the Software Catalog
  • Managing the Software Catalog
  • Efficient Software Distribution
  • Enforcing Software Use and Execution
4

Improved Security Through Automated Patch Management

  • Patch Management Solution Overview
  • Using Patch Management Solution for Windows
5

Identifying Relationships Between Assets

  • Asset Management Overview
  • Planning the Asset Management System
  • Preparing Resources
  • Populating Resources
  • Asset Automation & Maintenance
  • Reporting on Resources
6

Understanding Software License Compliance

  • Software Asset Management Overview
  • Recording Software Licenses
  • Inventory of Software Installation and Usage
  • Comparing Licenses with Inventory
  • Remediation of Software License Discrepancies
7

Business Analytics & Reporting

  • Introduction to reporting
  • Standard reporting
  • IT Analytics Reporting
  • Lesson 8: Managing Contracts
  • Working with Contracts
  • Working with Procurement

Encarta Labs Advantage

  • One Stop Corporate Training Solution Providers for over 6,000 various courses on a variety of subjects
  • All courses are delivered by Industry Veterans
  • Get jumpstarted from newbie to production ready in a matter of few days
  • Trained more than 50,000 Corporate executives across the Globe
  • All our trainings are conducted in workshop mode with more focus on hands-on sessions

View our other course offerings by visiting https://www.encartalabs.com/course-catalogue-all.php

Contact us for delivering this course as a public/open-house workshop/online training for a group of 10+ candidates.

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