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SAP Insurance - Claims Management Overview

( Duration: 2 Days )

The SAP Insurance - Claims Management Overview training course provides an overview about the functions and functionality of Claims Management in SAP. You will also learn the basic configuration of Claims Management

  • Knowledge about navigation in SAP systems

This SAP Insurance - Claims Management Overview workshop, is ideal for:

  • Application Consultants
  • Business Process Architects
  • Business Process Owners / Team Leads / Power Users
  • Industry Specialists
  • Enterprise Architects
  • Solution Architects
  • Users

COURSE AGENDA

1

Overview of SAP Insurance and SAP Claims Management

  • Describe the Position of SAP Claims Management in SAP for Insurance
  • Explain the claims lifecycle
  • Explain the six major steps in a lifecycle of a claim
  • Explain the access modes
2

FS-CM, Master Data

  • Explain the meaning of a claim also in the context of product and policy
  • Explain the meaning of a claim bundle
  • Explain the basic principles about the SAP business partners and how they are used in SAP Claims Management
3

Access Modes

  • Explore the access modes
  • Explain the capabilities of the claim search
4

Claim Notification

  • Explain Claim Notification
  • Explain the functionality of the duplicate check
  • Explain the meaning of the policy snapshot
  • Describe how and what data is captured during notification
  • Explain how coverage is verified and the meaning of coverage referrals
  • Explain the task overview
  • Explain how performers and tasks are assigned
5

Claim Handling

  • Use the Expert Mode
  • Explain participants and their use in a claim
  • Explain the meaning of damaged objects and injured persons in claim handling
  • Explain the Subclaim and all assigned objects
  • Create claim items and add documents to them
  • Explaining the procurement process
  • Assign external service providers
  • Explain the main negotiation functions
  • Create a negotiation in expert mode
  • Explain the main litigation functions
  • Create a litigation in expert mode
  • Handle Reserves
  • Define the different types of reserves
  • Set reserves manually
  • Explain the main functions of the Benefit Calculator
6

Claim Fulfilment

  • Explain and run the compensation calculation
  • Explain payments
  • Create payments
  • Explain further payment features
  • Explain payment authorizations and the interface to FS-CD
  • Explain the external bill review process
7

Claim Recovery

  • Explain refund
  • Create a subrogation case
  • Explain the salvage process
  • Track incoming payments
  • Explain the concept of multiple insurance
8

Claims Management Supporting Features

  • Handle incoming documents
  • Explain the different ways to create outbound correspondence
  • Explain the use of notes and memo pad
  • Explain Business Rules Framework plus (BRFplus)
  • Explain the activity management and its integration to BRFplus and to the workflow management
  • Explore the flexibility of the user interface configuration
  • Explain the principles of the SAP authorization concept
  • Name and explain the delivered reports
  • Explain the integration to a Business Data Warehouse

Encarta Labs Advantage

  • One Stop Corporate Training Solution Providers for over 6,000 various courses on a variety of subjects
  • All courses are delivered by Industry Veterans
  • Get jumpstarted from newbie to production ready in a matter of few days
  • Trained more than 50,000 Corporate executives across the Globe
  • All our trainings are conducted in workshop mode with more focus on hands-on sessions

View our other course offerings by visiting https://www.encartalabs.com/course-catalogue-all.php

Contact us for delivering this course as a public/open-house workshop/online training for a group of 10+ candidates.

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