Online communities provide a place where employees, customers, and partners can engage and collaborate. In Lightning Experience - Communities training course, you will learn to enable communities in the organization, create communities for partner and customers, and gauge participation.
By attending Lightning Experience - Communities workshop, delegates will learn to:
- Enable communities in your organization.
- Describe the capabilities of communities and how they work.
- Create a new community for partner sales.
- Create a community for self-service support.
- Measure a community's success using dashboards.
- Keep the community active and engaged with native tools.
This Lightning Experience - Communities class is designed for experienced administrators who are responsible for setting up, configuring, and managing Salesforce communities in their organization. As a Salesforce administrator, you should have a solid understanding of Salesforce functionality and concepts, and at least six month's experience using Salesforce.