Call : (+91) 968636 4243
Mail : info@EncartaLabs.com
EncartaLabs

Stakeholder Management

( Duration: 2 Days )

Stakeholder management has long been a challenge that has led to the failure of many projects. One of the key project success factor is managing stakeholder expectations and effectively managing their needs and wants, and in managing broader groups of stakeholders such as customers and the general public who are affected by the implementation of the project.

In Stakeholder Management training course, you will learn to identify key stakeholders and define their roles, establish how committed are they to the project, align and prioritize stakeholder requirements to business and organizational objectives, and gain ‘buy-in’. This course will cover communications techniques such as dealing with organizational politics and resolving conflict and managing expectations that can’t be met, as well as ongoing management issues such as selling the project, maintaining commitment and status reporting.

The Stakeholder Management workshop will assist operational personnel, project managers, program managers and directors, product development professionals, business representatives, and organizational line managers improve the success rate of their projects through effective stakeholder management process.

COURSE AGENDA

1

Introduction

2

Overview

  • Who are stakeholders?
  • Stakeholder categories
  • The role of key stakeholders
  • Stakeholder identification
3

Understanding stakeholder expectation

  • How committed are they to the project?
  • Getting buy-in
  • Stakeholder requirements analysis
  • Aligning stakeholder requirements to business and organizational objectives
  • Prioritizing stakeholder requirements and expectations
  • Getting approval to proceed with the project
4

Communication techniques

  • Common communications barriers and “filters”
  • Dealing with organization politics
  • Managing external stakeholders such as suppliers, regulators and the public
  • Resolving conflict
  • Managing difficult stakeholders
  • Managing expectations that can’t be met
5

Ongoing management of stakeholder expectations

  • Selling the project
  • Maintaining the commitment
  • Reaching out to the public or customers
  • Internal status reporting
6

Course wrap up discussion: Applying the principles to the workplace

Encarta Labs Advantage

  • One Stop Corporate Training Solution Providers for over 6,000 various courses on a variety of subjects
  • All courses are delivered by Industry Veterans
  • Get jumpstarted from newbie to production ready in a matter of few days
  • Trained more than 50,000 Corporate executives across the Globe
  • All our trainings are conducted in workshop mode with more focus on hands-on sessions

View our other course offerings by visiting https://www.encartalabs.com/course-catalogue-all.php

Contact us for delivering this course as a public/open-house workshop/online training for a group of 10+ candidates.

Top
Notice
X