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EncartaLabs

RCA (Root Cause Analysis)

( Duration: 2 Days )

This RCA (Root Cause Analysis) training course provides skills to thoroughly investigate complex problems, identify solutions, and establish problem-solving processes within your organization. In this course, you will learn to effectively participate with a problem solving team beginning with defining the symptoms of the problem, then using data and investigative tools identify the root cause and finally employing decision matrices to select the most appropriate solution.

By attending RCA (Root Cause Analysis) workshop, delegates will learn to:

  • Analyze a problem and uncover its root cause(s)
  • Develop solutions to get rid of, fix or overcome root causes of problems
  • Ensure that solutions to problems stay in place and continue to work effectively

  • Basic Knowledge of Project Management

The RCA (Root Cause Analysis) class is ideal for:

  • Managers involved in Manufacturing, Process monitoring, Quality improvement
  • HR Managers, Unit Heads
  • Hospital Administrators, NGO Administrators, Service Centre Heads
  • Maintenance and Safety Department Personnel

COURSE AGENDA

1

Root cause analysis

  • Definition
  • Symptom approach Vs root cause
  • Know the steps used for Root cause analysis
    • Identify Concerns and problem
    • Analyze the Problem
    • Evaluate the Alternatives
    • Evaluate the Alternatives
    • Propose and Implement the Solution
    • Analyze the Outcome
    • Improve the Process
2

Problem solving tools and techniques

  • BRAINSTORMING
  • Why,Why analysis
  • Cause & effect analysis(Fishbone diagram)
  • SCATTER DIAGRAM
  • FLOWCHART
  • RUN CHART
  • HISTOGRAM
  • CONTROL CHARTS
  • TREE DIAGRAM
  • Examples
3

Involving others in problem solving

  • Interrelationship Diagram
4

Ideas Brainstorming methods

  • Normal Group Techniques
  • Gallery Method
  • Mulitvoting
5

Decision tools and techniques

  • Pareto Analysis
  • Paired Comparison Analysis
  • Grid Analysis
  • Pro-Con
  • Force Field Analysis
  • Six Thinking Hats
  • Cost/Benefit Analysis
  • Affinity Diagram
  • Priority matrix
  • Examples

Encarta Labs Advantage

  • One Stop Corporate Training Solution Providers for over 6,000 various courses on a variety of subjects
  • All courses are delivered by Industry Veterans
  • Get jumpstarted from newbie to production ready in a matter of few days
  • Trained more than 50,000 Corporate executives across the Globe
  • All our trainings are conducted in workshop mode with more focus on hands-on sessions

View our other course offerings by visiting https://www.encartalabs.com/course-catalogue-all.php

Contact us for delivering this course as a public/open-house workshop/online training for a group of 10+ candidates.

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