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EncartaLabs

Mistake Proofing

( Duration: 2 Days )

This Mistake Proofing training course introduces to the fundamentals, process, techniques, and devices necessary to eliminate mistakes before they happen. The simplest, fastest, and most effective way to eliminate mistakes is to alter the pathways that lead us to make them. For instance, the fewer steps workers need to memorize to do their job the fewer mistakes they can make. Therefore, mistake-proofing solutions build many repetitive tasks into the process itself. Once people’s minds are free and they are not under the stress of remembering tasks, they have the time and the chance of being creative and more efficient. This course will help you develop such solutions based on your business. You will also learn about four different approaches to change a process to eliminate mistakes namely: Prevention method, Detection method, Fail-safely method and Work environment.

Moreover, through this course, you will learn how to change the mindset of your organization. Change must start from the leaders and those who establish the process. Leaders must conceive the belief that mistakes are not welcome or acceptable in the organization. They are the ones who must establish a mistake-proofing mindset among the employees. The mistake proofing training course will help you implement such a system, get the decision makers on board, and educate your team to get comfortable with the process.

By attending Mistake Proofing workshop, delegates will learn to:

  • Understand the goal and importance of mistake proofing
  • Identify the mistake-proofing solutions in the daily life
  • Apply mistake proofing methods and techniques in their work to reach the zero defects process quality
  • Recognize the input elements of each process
  • Identify the source of mistakes
  • Use practical approaches to cut off the non-quality cost
  • Implement the mistake proofing Seven Criteria
  • Use the Five Mistake-Proofing Imperatives
  • Choose the best mistake-proofing devise by using the Ten Point Scoring Technique
  • Recognize the forced control effect
  • Identify some of the types of the shutdown effect sensors
  • Apply sensory alert effects
  • Find the root cause
  • Apply proper mistake proofing solution in each root cause
  • Evaluate and assess the applied solution in regards to its effectiveness, feasibility, and cost
  • Avoid overriding the solution by building it in the process
  • Check how much your solution is robust

The Mistake Proofing class is ideal for:

  • Executers and decision makers of the organization
  • Leaders
  • Managers and supervisors
  • Engineers
  • Business process owner
  • Process improvement managers and leaders
  • System implementers and coordinators

COURSE AGENDA

1

Daily Life Mistake-Proofing Solutions

  • Find examples of mistake-proofing around you
  • How to get ideas from them at work
2

Defects And Costs

  • Importance of ZQC
  • Costs of defects
    • Extra work
    • Scrap
    • Warranty costs
    • Inspection costs
  • The 1-10-100 rule
3

Reasons Behind Mistakes

  • You harvest what you planted
  • Importance of identifying root causes of mistakes
  • Common mistakes causing defects
  • Common defect categories
4

Zero Defect Quality System (ZDQ)

  • Definition and concept
  • How ZDQ makes your work easier
  • How to achieve ZDQ
  • Components of ZDQ
    • Inspection
    • Audit checks
    • Immediate feedback
    • Poka yoke
5

Principals Of Mistake-Proofing

  • Preventing mistakes
    • Elimination
    • Replacement
    • Facilitation
  • Minimizing the effects of mistakes after they are made
    • Detection
    • Mitigation
6

Mistake-Proofing Process

  • Process overview
    • Quality process
    • Team environment
    • Eliminate errors
    • Do it right the first time
    • Eliminate excuses
    • Implement improvement actions
      • FEMA analysis
      • Root Cause Analysis
      • Develop and implement mistake-proofing solutions
      • Control Plan
7

Root Cause Analysis Tools for Mistake-Proofing

  • The 5-whys
  • What is and what isn’t a problem
  • Data collection and display
  • Failure analysis
  • Simulations
  • Statistical analysis
  • Check the root cause back
8

General Failure Modes

  • Process failure
    • Omission
    • Excessive repetition
    • Wrong sequence
    • Early/late execution
  • Selection failure
    • Incorrect identification
    • Incorrect calculation
  • Perception failure
    • Overlooking
    • Misreading/Misunderstanding
    • Incorrect decision
    • Miscommunication
  • Motion Failures
    • Incorrect transcription/entering
    • Incorrect route/orientation/positioning/setting
    • Unintentional touching/sticking/splashing
  • Other Failures
    • Not available
    • Hardware failure/incorrect information
    • Unexpected reaction
9

Inspection vs. Mistake-Proofing

  • Concepts and backgrounds on inspection
  • Inspection’s limitations
  • “Self-check” inspection
  • “Successive-check” inspection
  • Prevention always better than detection
10

What You Need To Know To Start Mistake-Proofing

  • The language of mistake-proofing
  • The role of each team member in the mistake-proofing process
11

Mistake-Proofing Tactics

  • The eight types of mistake-proofing solutions
  • How to select the approach suitable for you
12

Mistake-Proofing Devices

  • Forced control devices
  • Shutdown devices
  • Warning devices
  • Sensory alert devices
13

Mistake-Proofing Solutions

  • Include mistake-proofing solutions into problem-solving procedures
  • Evaluate your solutions in regards to their viability and cost-effectiveness
  • How to avoid overriding your solutions
  • Evaluate the robustness of your solutions
  • How to complement your solutions
14

The TRIZ Approach

  • Trimming
  • Self- elimination
  • Standardizing
  • Copying
  • Pre-action
  • Color
  • Combining
  • Counting
  • Automation

Encarta Labs Advantage

  • One Stop Corporate Training Solution Providers for over 6,000 various courses on a variety of subjects
  • All courses are delivered by Industry Veterans
  • Get jumpstarted from newbie to production ready in a matter of few days
  • Trained more than 50,000 Corporate executives across the Globe
  • All our trainings are conducted in workshop mode with more focus on hands-on sessions

View our other course offerings by visiting https://www.encartalabs.com/course-catalogue-all.php

Contact us for delivering this course as a public/open-house workshop/online training for a group of 10+ candidates.

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