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EncartaLabs

Lean Six Sigma - Yellow Belt for IT Professionals

( Duration: 2 Days )

In LEAN SIX SIGMA Yellow Belt for IT Professionals training course, you will learn to use the Lean Six Sigma approach for defect reduction during all stages of software development lifecycle, starting from requirement gathering, resource allocation, testing phases and post production support.

By attending LEAN SIX SIGMA Yellow Belt for IT Professionals workshop, delegates will learn to:

  • Understand the origins of Lean and Lean thinking.
  • Identify the five principles of Lean and the eight types of waste.
  • Participate as an active team member in a Lean Kaizen event.
  • Understand Six Sigma and the benefits it brings to an organization.
  • Comprehend the five-step DMAIC process and use certain tools within each phase.
  • Apply new skills for collecting and analyzing data.
  • Gain a new understanding of mistake proofing processes and apply other Lean concepts, tools and methods.

This LEAN SIX SIGMA Yellow Belt for IT Professionals class is ideal for:

  • Quality Professionals involved in Quality Assurance, Quality Improvement and Quality Control
  • Project Leaders and Managers
  • Agile Project Leaders and Scrum Masters
  • Senior and Top Management from IT Industries
  • Profit and Cost Centre Heads / Managers

COURSE AGENDA

1

Basics about Lean Six Sigma

  • Origin and History of Lean and Six sigma
  • DMAIC Lifecycle for Problem Solving
  • Project Selection and Prioritization – A Practical Approach
  • Developing a Business Case
  • Change Management – Identification, Implementation, Tools, Stakeholder Management
2

Define Phase

  • CTQ , CTP Matrix
  • Methods to collect customer feedback (e.g., surveys, focus groups, interviews, observation)
  • Kano Model, Translating customer requirements
  • Project Charter – Prerequisites
  • Project Metrics and Operational Definition
  • Defects, Defective, DPMO, DPO, Cost of Poor Quality (COPQ)
  • Rolled Throughput Yield (RTY)
  • Process failure mode and effects analysis ( PFMEA) & DFMEA
  • SIPOC , Process Mapping , Functional Maps
3

Measure Phase

  • Lean Tools – 5S, Seven Types of Wastes, Value Stream Maps
  • Y=F(X) Diagram
  • Data Types: Discrete and Continuous
  • Data Collection Plan – Sampling plans
  • Pareto Chart, Run Chart
  • Measurement System Characteristics: Tolerance; Precision; Accuracy; Linearity; Stability
4

Analyze Phase

  • Fish bone diagram : Cause and Effect analysis and diagram
  • Understanding data
  • Kaizen Events
5

Improve Phase

  • Pull Theory in the IT industry
  • Idea Generation – Brain Storming
  • Solution selection tools
  • Designing an Implementation Plan
6

Control Phase

  • Ensuring Error Proofing – Poka Yoke
  • Sustaining Improvement Results
  • Developing Standard Operating Procedures
  • Process and Change management
  • Using Control Charts to monitor ongoing process
7

Project Closure

  • Capturing Project Learning / Project Documentation / Sign Off’s

Encarta Labs Advantage

  • One Stop Corporate Training Solution Providers for over 6,000 various courses on a variety of subjects
  • All courses are delivered by Industry Veterans
  • Get jumpstarted from newbie to production ready in a matter of few days
  • Trained more than 50,000 Corporate executives across the Globe
  • All our trainings are conducted in workshop mode with more focus on hands-on sessions

View our other course offerings by visiting https://www.encartalabs.com/course-catalogue-all.php

Contact us for delivering this course as a public/open-house workshop/online training for a group of 10+ candidates.

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