This Lean Six Sigma Master Black Belt training course provides an understanding of leadership roles, team dynamics, and the ability to successfully assign team members with roles and responsibilities of six sigma projects. Lastly, it signifies a master-level understanding of the DMAIC model in accordance with the Lean Six Sigma principles, knowledge of lean enterprise concepts, and skills to quickly identify "non-value-added" activities.
The focus of this course will be to understand the details of managing the projects undertaken by the teams - hence the Master Black Belt will need technical competence in assessing the project and also understand the program management perspective to drive optimum resources utilization and drive success.
By attending Lean Six Sigma Black Belt Essentials workshop, delegates will:
- have a good understanding of advanced process statistics, including non-parametric statistics, and their application to expanding the boundaries of current knowledge within an existing service and transactional process
- have detailed knowledge and understanding of a wide range of problem solving principles, tools and techniques and the manner in which these are combined in the overall pursuit of business process improvement in a service and transactional environment via Lean Six Sigma
- demonstrate the ability to draw conclusions from data through the use of advanced analytical and/or statistical techniques
- be able to confidently engage in and successfully resolve process engineering projects in both the technical and managerial aspects and communicate effectively their resolution
- demonstrate, through leading a project, that the learner thoroughly understands the rigor and discipline of the Lean Six Sigma DMAIC methodology
- be able to apply Lean Six Sigma concepts and advanced problem solving skills learnt in a variety of contexts in service and transactional environments
- deliver significant financial and/or customer benefit for the learners employer (target of USD 75k annualized) through a proactive, investigative and data driven problem solving approach
- be able to research process engineering issues and solutions to issues, taking responsibility for his/her own learning in unfamiliar learning contexts
- be able to work independently or effectively lead a cross functional team to solve complex process engineering problems
- demonstrate the ability to overcome resistance to change in an organization through effective communication with and influencing of key stakeholders
- Competence in basic Microsoft Office suite of software
- Competence in English language
This Lean Six Sigma Black Belt Essentials class is ideal for:
- Business Process Improvement Personnel
- Process Experts
- Operations / Business Unit / Quality Managers
- Those tasked with driving a major change initiative