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EncartaLabs

Fishbone (Ishikawa)

( Duration: 2 Days )

The value to organizations of using a fishbone diagram is in identifying possible causes for a problem that might not otherwise be considered by directing the team to look at the categories and think of alternative causes. Common uses of the fishbone diagram are product design and quality defect prevention to identify potential factors causing an overall effect. Each cause or reason for imperfection is a source of variation. A fishbone diagram can be used to structure a brainstorming session as it immediately sorts ideas into useful categories. The Fishbone Diagram, aka Cause-and-Effect and Ishikawa Diagram, gets its name from Dr. Kaoru Ishikawa, University of Tokyo in 1943, who first developed and used this diagram.

This Fishbone (Ishikawa) training course first explains the concept and definition of the method and then provides skills to develop a fishbone diagram to analyze and discover the cause(s) of a problem. This course will help you with the techniques of developing efficient and effective fishbone diagram based on the nature of the problem you are dealing with. You will learn how to prioritize the potential causes of a problem and then analyze the level of impact each one has on the result. By taking this course, you will never lose control of a brainstorming session and you always can guide your team to stay focused on the current issue till the end of the session.

By attending Fishbone (Ishikawa) workshop, delegates will learn to:

  • Understand the concept of fishbone diagram
  • Decide when to use a cause & effect diagram
  • Create a proper and effective fishbone diagram appropriate for each problem
  • Describe the advantages of a fishbone diagram in root cause analysis
  • Describe different approaches of building a fishbone diagram

The Fishbone (Ishikawa) class is ideal for:

  • All the individuals who want to learn and apply simple problem analysis tools.It is ideal for the senior executives, strategic leaders, managers, quality managers, product managers, manufacturing managers, R&D managers, and other supervisors and managers who lead brainstorming sessions and/or lead the problem-solving teams.

COURSE AGENDA

1

Introduction

  • Definition of fishbone diagram
  • History and background
  • Purposes and applications
  • Advantages of fishbone diagram over other methods of problem-solving
  • When to use a fishbone diagram
2

Fishbone Diagram Procedure

  • Get started
  • Directions
  • Approaches to build the “bones”
  • The 6Ms
  • The 5 Whys
  • The 4Ps
  • Steps to create a fishbone diagram
  • How to get everybody in the team involved in brainstorming causes
  • How to complete a fishbone diagram
  • How to present a fishbone diagram
3

Hands-On Workshop

  • Agree on a problem
  • Brainstorming potential causes
  • Agree on the major categories of causes of the problem (developing the “bones”)
  • Building sub-causes branching off the cause branches
  • Producing deeper levels of causes and organizing them under relevant causes or categories
  • Analyzing the final diagram
  • Present it to others

Encarta Labs Advantage

  • One Stop Corporate Training Solution Providers for over 6,000 various courses on a variety of subjects
  • All courses are delivered by Industry Veterans
  • Get jumpstarted from newbie to production ready in a matter of few days
  • Trained more than 50,000 Corporate executives across the Globe
  • All our trainings are conducted in workshop mode with more focus on hands-on sessions

View our other course offerings by visiting https://www.encartalabs.com/course-catalogue-all.php

Contact us for delivering this course as a public/open-house workshop/online training for a group of 10+ candidates.

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