The need to meet and exceed customer expectations in a cost-competitive environment makes the correct usage of the 7 QC (Quality Control) Tools imperative today for a unified and systematic approach to team problem-solving. The tools help to develop and sustain a strong customer focus and improve all processes by identifying rejects, determining causes, suggesting improvements, and establishing traceability of each process. The 7 QC tools are fundamental for Continuous Improvement.
This 7 QC Tools training course will provide the basics of teamwork and problem solving and how the 7 QC Tools are used in problem-solving.
By attending 7 QC Tools workshop, delegates will learn to:
- Understand the fundamental principles of problem-solving
- Understand how to apply the 7 QC tools in the workplace
- Comment critically on corrective actions raised as a result of applying the tools
- Take ownership of applying 7 QC Tools as a corrective and preventive measure to avoid mistakes and improve product / service quality
- Interpret and measure the effectiveness of implemented solutions
The 7 QC Tools class is ideal for:
- All personnel/team members directly involved in continuous improvement/quality improvement initiatives from both the manufacturing and service (including banking and finance, logistics, healthcare, government and public service) sectors