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EncartaLabs

Oracle Order Management

( Duration: 1 Day )

This Oracle Order Management training course provides knowledge to use Order Management to manage the order fulfilment process from order entry, through to shipping confirmation and generation of sales invoices through the AutoInvoice process.

By attending Oracle Order Management workshop, delegates will learn to:

  • Manage customer accounts and to enter and manage orders
  • Update orders, perform mass changes on orders, create holds, cancel and close orders
  • Practice interfacing order lines to Oracle Accounts Receivable in order to generate sales invoices

  • The ability to navigate competently in Oracle 11i Applications would be advantageous. Knowledge of the order management process in your organisation is required.

The Oracle Order Management class is ideal for:

  • End Users of Order Management who might include staff working in a customer services department or those involved in fulfilling the orders such as those in a warehouse or logistics team.

COURSE AGENDA

1

Course Introduction

2

Introduction To Oracle Order Management

  • Sales Orders
  • Returns
  • Cancellations
  • Copying Orders
  • Querying Orders or Returns
  • Generating Invoices and Credit Notes
  • Pricelists
  • Mass Changes
  • Holds
  • Integration with Other Modules
  • Folder Functionality
3

Sales Orders

  • Standard Orders
  • Quick Orders
  • Standard Orders without Locators
  • Quick Orders without Locators
  • Standard Orders with Locators
  • Quick Orders without Locators
4

Returns

  • Returns with Inventory Receipt
  • Returns without Inventory Receipt
5

Cancellation Of Orders And Returns

  • Cancelling Individual Order or Return Lines
  • Cancelling Entire Orders or Returns
6

Copying Orders

  • Copying Orders
  • Quick Copy
  • Header Copy
  • Lines Copy
  • Pricing Options Copy
  • Copying Lines from One Order to Another
7

Querying Orders Or Returns

  • Run a Query Using Order Organizer
  • Saving a Query
  • Re-running a Saved Query
  • Deleting a Particular Order
8

Generating Invoices And Credit Notes

  • Running the AutoInvoice Process
  • Querying Invoices and Credit Notes
9

Printing Invoices And Credit Notes

  • Run the Print Request
  • Monitor the Print Request
10

Pricelists

  • Creating a Pricelist
  • Maintaining Pricelists
  • Price Adjustments Using the Price List Setup Screen
  • Price Adjustments Using the Adjust Price List Screen
  • Additions Using the Price List Setup Screen
  • Additions Using the Add Items to Price List Screen
  • Copying a Price List to Create a New Price List
11

Mass Changes

  • Mass Changes at Order Header Level
  • Mass Changes at Order Line Level
12

Holds

  • Applying Holds
  • View Orders that are on Hold Source
  • View Hold History
  • Define a Hold Source
  • Apply a Hold to a Single Existing Order or Return
  • Apply a Hold to Multiple Order Lines or Return Lines
  • Releasing Holds
  • View or Release a Hold Source
  • Release a Single Existing Order or Return
  • Release a Specific Order Line or Return Line
  • Release Multiple Orders or Returns
  • Release Multiple Order or Return Lines
  • Release Multiple Order or Return Lines for Expired Holds
  • Reports
13

Backorders

  • Check Status of backordered lines
  • Pick Release backordered items
  • Invoice backordered items
  • Backorder Reports
14

Order Management Set Up

  • Shipping Execution Roles
  • Copy an Existing Shipping Execution Role
  • Grant a Shipping Execution Role to a User
  • Charges Set Up
  • Set Up a Transaction Type Line
  • Set Up a Transaction Type Order

Encarta Labs Advantage

  • One Stop Corporate Training Solution Providers for over 6,000 various courses on a variety of subjects
  • All courses are delivered by Industry Veterans
  • Get jumpstarted from newbie to production ready in a matter of few days
  • Trained more than 50,000 Corporate executives across the Globe
  • All our trainings are conducted in workshop mode with more focus on hands-on sessions

View our other course offerings by visiting https://www.encartalabs.com/course-catalogue-all.php

Contact us for delivering this course as a public/open-house workshop/online training for a group of 10+ candidates.

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