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Microsoft System Center 2012 Operations Manager - Administration

( Duration: 4 Days )

The Microsoft System Center 2012 Operations Manager - Administration training course provides with an understanding of the Operations Manager 2012 Architecture, features and how to administer and maintain Operations Manager 2012. This course begins with an introduction to Operations Manager 2012 followed by a detailed architectural discussion that explains on how to design Operations Manager 2012 environment. You will then perform an advanced installation of Operations Manager 2012 and explore agent deployment. Once the setup is complete you will perform other recommended post installation configurations. From here, you will learn overrides, diagnostics and recoveries, notification configuration, and the Operations Manager Shell. Next we spend some time on the basics and best practices around alert tuning which is the process that helps to reduce the alert ‘noise’ within the organization. Next, we look at how to address a number of common monitoring requests within the Operations Console.

  • MCITP: Server Administrator on Windows Server 2008, or equivalent knowledge

COURSE AGENDA

1

Overview of System Center Operations Manager 2012

  • Describe the features in System Center Operations Manager 2012
  • Navigate through the Operations Console
2

Operations Manager 2012 Architecture and Installation

  • Describe the core server roles in Operations Manager 2012
  • Design a basic and advanced architecture
  • Understand the hardware requirements and physical and virtual server options
  • Install Operations Manager 2012
  • Install an addition Management Server
  • Import Management Packs
  • Understand and perform recommended post installation tasks
  • Explain and define the configuration of global settings
3

Installing the Gateway Server Role

  • Explain the Public Key Infrastructure (PKI) prerequisites
  • Describe the Gateway server role
  • Install and Configure a Gateway server
4

Configuring Operations Manager Security

  • Understand role based security for both Windows and Cross-platform monitoring
  • Be able to create a new user role and restrict the view in the Operations Console to specific groups
  • Understand the minimum requirements for the different service accounts and the action account
  • Create and configure Run As accounts and Run As Profiles for cross platform agent discovery
5

Agent Deployment and Configuration

  • Deploy an agent to a Windows server
  • Deploy an agent to a non-Windows server
  • Discover and monitor network devices
6

Alert Notification and Alert Processing

  • Create custom Alert resolution states
  • Understand Severity and Priority
  • Extend Alert properties
  • Investigate Alerts
  • Define notification recipients
  • Define notification subscriptions
  • Subscribe to a notification from an alert
7

Management Pack Tuning and Targeting

  • Investigate how management packs are tuned
  • Create and deploy Overrides
  • Review best practices for Discoveries, Rules, Monitors and Overrides
8

Custom Monitoring and Distributed Applications

  • Describe the components included in a Management Pack
  • Describe and use the Management Pack Templates
  • Understand overrides, diagnostics and recoveries
  • Understand the health model
  • Describe the difference between rules and monitors
  • Understand targeting best practices
  • Review Synthetic Transaction’s and Distributed Applications models
9

Tuning the Core Microsoft Management Packs

  • Perform basic tuning of the core Microsoft Management Packs such as Windows Server, Active Directory, MS SQL
10

Application Performance Monitoring

  • Configure performance and exception monitoring (server and client - side)
  • Limit visibility of personally identifiable customer data (PII)
  • Configure tagging and aliasing
  • Use APM reports to identify root cause of exception and performance issues
11

Network Monitoring in Operations Manager 2012

  • Configure explicit, recursive and schedule network discovery
  • Enable deep monitoring for critical ports and devices
  • Use network visualizations to pinpoint root cause
12

Working in the Operations Manager Shell

  • Run some basic Operations Manager Command Shell commands
  • Extract information from the Comment Shell
  • Perform bulk administration tasks, such as group maintenance mode
13

Reporting & Dashboards

  • Run the reports in the Microsoft Generic Report Library
  • Create a custom dashboard to present the data that is of interest

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