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EncartaLabs

Microfocus Operations Manager i

( Duration: 5 Days )

This Microfocus Operations Manager i training course offers technical personnel, who are new to Operations Bridge and Operations Manager i (OMi), the opportunity to develop hands-on experience in applying the fundamental principles, methodologies, and capabilities for managing events using OMi.

By attending Microfocus Operations Manager i workshop, delegates will learn to:

  • Use OMi to effectively identify, prioritize, and resolve events
  • Create event dashboards to meet the information needs of specific users
  • Describe Configuration Item (CI) resolution and correlation
  • Identify the health of services and technology components based on Health Indicators (HIs) and Key Performance Indicators (KPIs) presented in OMi
  • Create and use OMi performance dashboards
  • Create and use OMi tools
  • Create and tune Topology Based Event Correlation (TBEC) correlation rules
  • Create and tune Stream Based Event Correlation (SBEC) correlation rules
  • Create and tune Time Based Event Automation (TBEA) automation rules
  • Create and tune event suppression rules
  • Manage OMi user access and permissions
  • Create and tune OMi notifications
  • Configure integration between OMi and Operations Manager (OM)
  • Assign monitoring to CIs using Monitoring Automation (MA)

  • IT operations principles and practices
  • Systems and network administration
  • Industry-standard operating systems
  • Network, system, and application monitoring principles and practices

The Microfocus Operations Manager i class is ideal for:

  • IT Tools engineers
  • Operations staff
  • Operations managers
  • Availability engineers
  • System administrators
  • Network administrators

COURSE AGENDA

1

Course Overview

2

OMi Overview

  • Use enterprise event management
  • Describe the purpose of an operations bridge
  • Identify how an operations bridge enables team members to collaborate effectively
  • List the components of Micro Focus Operations Bridge
  • Identify the primary features and capabilities of OMi
  • List the data collectors that provide data to OMi
3

OMi Navigation

  • Identify OMi operator workflow
  • Access the OMi UI
  • Use the Event Browser
  • List the primary event attributes displayed in the Event Browser
  • Use event filters to locate events of interest
4

Operator Workflow

  • Assess events
  • Select and analyze events using the General tab
  • Use Run Books
  • Remediate an event
  • Use event browser options
5

Health Perspective

  • Define Health Perspective highlights and menus
  • Access HI and KPI details
  • View various reports in the Health Perspective
  • Find visible and hidden CIs
  • Use Health Top View options
6

Indicator Overview

  • Use HIs, KPIs, and ETIs to:
    • Determine health
    • Identify indicator types and their relationships
    • Set the state of each type of indicator and propagated it
  • Present CI health using indicators
7

Performance Dashboards

  • Access performance dashboards
  • Use display control features
  • Use multiple methods to select time ranges
  • Export performance dashboard data
  • Share a link to a dashboard with others
  • View real-time data
  • View event overlay data with performance data
  • Create a performance dashboard favorite
  • Use comparison dashboards to compare CIs
  • Create a dashboard
  • Add a parameter to a dashboard
  • Map dashboards to appropriate CI types
8

OMi Tools

  • Access and use OMi tools
  • Create OMi tools
  • Define OMi tool authorization
9

Operations Bridge Overview

  • Identify how IT organizations can transition from a cost function to a value creator
  • Describe the Operations Bridge approach to addressing the challenges
  • Use the applications that comprise the Operations Bridge solution
10

Monitoring Dashboards

  • Identify typical use cases for OMi monitoring dashboards
  • Describe OOTB monitoring dashboards provided with OMi
  • Access monitoring dashboards in My Workspace
  • Create a new monitoring dashboard
  • Create a new My Workspace page containing a monitoring dashboard
11

RTSM Overview

  • Identify the features of the Run-Time Service Model (RTSM)
  • Identify the role of the RTSM in an OMi implementation
  • Define CIs
  • Organize CIs and relationships in the class model
  • Navigate the RTSM administrative UI
  • Locate and analyze CIs and relationships in IT Universe Manager
12

Models and Views

  • Identify the purpose of Modeling Studio
  • Define a model
  • Define a view
  • Create a view
  • Define a TQL query to create:
    • A Pattern-Based Model
    • A Perspective-Based View
    • A Pattern View
13

Event Reception

  • Define CI resolution
  • Perform automatic node generation
  • Define ETI resolution
  • Create Indicator Mapping Rules
14

OMi OM Integration

  • Identify OM features used by OMi
  • Establish trust between OMi and OM
  • Configure OMi to connect to HPOM
  • Define dynamic topology synchronization (TopoSync)
  • Configure dynamic TopoSync
  • Configure message forwarding from OM to OMi
15

Event Reduction Tuning

  • Configure the Close Related Events feature of OMi
  • Use the Duplicate Event Suppression feature of OMi
  • Use the Event Suppression feature of OMi
  • Configure the Event Storm Suppression feature of OMi
16

Topology-Based Event Correlation

  • Define Topology Based Event Correlation (TBEC)
  • Identify the TBEC operation
  • Use the Correlation Manager
  • Correlate rule creation
  • Automate cross-domain correlation
  • Relate events manually
17

Stream-Based Event Correlation

  • Configure the Stream Based Event Correlation (SBEC) feature of OMi
18

Event Automation

  • Configure the Time-Based Event Automation (TBEA) feature of OMi
  • Analyze OMi event forwarding capabilities
  • Define the Event Processing Interface (EPI) script capabilities
  • Identify custom actions
19

User Management

  • Define OMi user management
  • Identify how permissions are defined within roles
  • Use roles and permissions and apply these to users and groups
  • Identify how roles are inherited by groups from parent groups
  • Create:
    • New roles
    • New groups
    • New users
    • Event assignment rules
20

OMi Content Packs

  • Define packaged OMi functionality
  • Use the OMi content types
  • Analyze OOTB content
  • Work with the OMi Content Manager
  • Create a content pack
  • Export a content pack
21

Monitoring Automation Overview

  • Describe the features and benefits of Monitoring Automation (MA)
  • Monitor policy templates, aspects, and management templates
  • Navigate MA administration pages
22

Monitoring Automation Workflow

  • Assign MA management templates to CIs
  • Define custom parameter values for assignments
  • Create automatic assignment rules to assign and maintain monitoring
  • Verify monitoring assignments in MA
  • Access monitoring configuration reports in MA
23

BVD Overview

  • Identify how a Business Value Dashboard (BVD) enables IT to demonstrate alignment with business objectives
  • List the types of data that can be presented in BVD
  • List the data sources that can provide data to BVD
  • Identify the methods available for capturing external data
  • Navigate the BVD user interface
  • Identify the high-level workflow for dashboard creation
  • Create a BVD Forwarding rule in OMi
  • Associate incoming data with BVD dashboard widgets
24

OMi Administration

  • Use:
    • The Discovery OMi page
    • The Return on Investment (ROI) page
    • OMi self-monitoring features and dashboards to monitor the health of OMi
  • Identify downtime concepts and configuration
  • Identify OMi downtime behavior concepts and configuration
  • Set up OMi event notifications
  • Describe OMi license management
  • Identify infrastructure settings for OMi
  • Locate log file information needed to troubleshoot OMi

Encarta Labs Advantage

  • One Stop Corporate Training Solution Providers for over 6,000 various courses on a variety of subjects
  • All courses are delivered by Industry Veterans
  • Get jumpstarted from newbie to production ready in a matter of few days
  • Trained more than 50,000 Corporate executives across the Globe
  • All our trainings are conducted in workshop mode with more focus on hands-on sessions

View our other course offerings by visiting https://www.encartalabs.com/course-catalogue-all.php

Contact us for delivering this course as a public/open-house workshop/online training for a group of 10+ candidates.

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