The ServiceNow - Service Mapping Implementation training course provides implementation practices including gaining additional hands-on technical implementation skills for a Service Mapping deployment.
By attending ServiceNow - Service Mapping Implementation workshop, delegates will:
- Review ITOM knowledge including MID Servers, Discovery, Service Mapping, Event Management, Bulk Mapping and Error Handling
- Learn how the Reconciliation and Identification framework relates to Service Mapping
- Learn Security in Service Mapping implementations
- Key concepts of requirements gathering and scoping refinement
- Attend a training on ServiceNow - Service Mapping Fundamentals or equivalent practical knowledge.
The ServiceNow - Service Mapping Implementation class is ideal for:
- For technical consultants and partners that will be responsible for implementing Service Mapping.