The Tivoli Process Automation Engine training course covers elements of Tivoli’s process automation engine that are common to all products based on the engine. It is the prerequisite for more advanced training on IBM Service Management products. In addition to abstract concepts and use, technical details of the applications and data structures used by IBM Service Management applications are discussed.
By attending Tivoli Process Automation Engine workshop, delegates will learn to:
- List the components of Tivoli’s process automation engine
- Create the foundation data required for Tivoli’s process automation engine applications
- Use work management
- Report on Tivoli’s Process Automation Engine data
- Customize the engine database configuration and applications
- Automate IBM Service Management applications using workflows
- Use the Integration Framework to import and export data
This Tivoli Process Automation Engine class is designed for implementers, deployment and project teams, system administrators, database administrators, and consultants who are new to Tivoli’s process automation engine and will be using IBM Service Management products.