The IBM Tealeaf - Essentials training course enables users to identify their immediate and long term goals for Tealeaf usage and assign the appropriate resources to the adoption effort.
By attending IBM Tealeaf - Essentials workshop, delegates will learn:
- Searching for and replaying sessions to discover and analyze customer experience issues.
- Building reports to monitor issues and key metrics.
This course is for anyone whose job responsibility includes managing Tealeaf deployment, support, usage, or who is interested in learning more about Tealeaf.