In today’s competitive market, it is absolutely essential to systematically manage the performance of employees to make them as motivated and productive as possible. Any organisation that risks neglecting this important systematic review, is bound to fail when competing against those who use such optimisation.
In Performance Management - The Process training course, you will learn to perform the role of an appraiser or a coach who needs to interact with employees, co-workers, team member or others to provide feedback to them. This role can be assigned to anyone including team leaders, managers, supervisors, colleagues or ever staff from other departments. Whatever the role of an appraiser, this course prepares them to provide continuous and periodic feedback to appraisees. Continuous feedback is provided through regular coaching and mentoring sessions while periodic feedback is provided through appraisal meetings. You will learn to ask the right questions, help appraisees to set goals and targets, how to motivate them, how to deliver difficult messages and in short how to help them to increase their productivity.
By attending Performance Management - The Process workshop, delegates will learn:
- What is performance management, modern versus traditional approaches
- Elements of performance management system
- The roles of an appraiser
- How to use 360 degrees feedback program
- How to organize and conduct an appraisal meeting
- How to encourage open conversation during appraisal meeting
- Setting goals and objectives
- Reward system
- Coaching during the session
- How to effectively deliver an appraisal - good as well as bad news
The Performance Management - The Process class is ideal for:
- Supervisors, Managers, Leaders who are involved in people appraisal and performance management proses
- PPT Presentation - Interactive Session
- Activity / Role Play
- Fun Based Learning