The Credit Management training course provides the knowledge and skills required to manage outstanding customer accounts. In this course you will learn to apply professional industry approaches to procedures, guidelines, policies and standards in credit management. You will learn to apply product knowledge and advisory skills and correctly initiate and manage customer accounts with outstanding payments. In this course, you will learn to investigate, negotiate and resolve disputes. You will also learn to understand the functions and implications of different forms of credit and the strategies and methods to make appropriate credit management decisions. This course is ideal for those interested in roles such as Credit Controller, Credit Analyst and Customer Service Officers with credit management responsibilities.
