Collecting accounts receivable without having adequate skills of negotiation could mean leaving money on the table. On the other hand understanding negotiations and not having the required collection skills could reduce performance and recovery rates. For companies, a well trained employee means optimal resource utilization, increased cash conversion, reduced credit risk and excellent return on investment.
With an abundance of practical and engaging collection and negotiation scenarios the program is tailored to challenge linear thinking that make the lessons practical and lasting. The Credit Management and Debt Collection Strategies training course is designed in a manner to tutor new collectors and at the same time stands as a refresher for the more experienced.
By attending Credit Management and Debt Collection Strategies workshop, you will learn the 2 important components that would outline how to carry out the roles, functions and responsibilities appropriately to cope with the pressures, within or outside an organization, in handling professional issues related to debt collection and ensure the company stays on Program to achieving its goals. You will also learn to:
- Understand the meaning and reasons for Credit Management
- Appreciate the important of credit policy in defining the objectives, function and responsibilities of credit department to achieve maximum profitability from trading
- Realize the need of credit assessment due to selective risk-taking in the interests of increasing overall profitability
- Establish a Collection Policy that not only ensure recovery of debts, but also provide follow up procedures in monitoring and collection of debts
This Credit Management and Debt Collection Strategies class is ideal for:
- Credit Assistants, Executives & Managers
- Finance, Accounts & Admin. Executives & Managers
- Executives to Senior Managers
- Marketing Professionals in-charge of collection