The Manage Overdue Customer Accounts training course provides the skills and knowledge required to correctly initiate and complete the management of customer accounts which have outstanding payments.
Manage Overdue Customer Accounts
( Duration: 3 Days )COURSE AGENDA
1
Identify customers requiring collection activity
2
Organisation policy and procedures
3
Relevant legislation
4
Establish contact with customer
5
Attempt to resolve outstanding payment matters
6
Negotiate resolution of outstanding payments
7
Legal action
8
Appropriate techniques
9
Agreement is monitored to ensure adherence
Encarta Labs Advantage
- One Stop Corporate Training Solution Providers for over 6,000 various courses on a variety of subjects
- All courses are delivered by Industry Veterans
- Get jumpstarted from newbie to production ready in a matter of few days
- Trained more than 50,000 Corporate executives across the Globe
- All our trainings are conducted in workshop mode with more focus on hands-on sessions
View our other course offerings by visiting https://www.encartalabs.com/course-catalogue-all.php
Contact us for delivering this course as a public/open-house workshop/online training for a group of 10+ candidates.
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