EncartaLabs

Avaya Communication Server (CS) 1000 - System Administration and Management

( Duration: 3 Days )

In Avaya Communication Server (CS) 1000 - System Administration and Management training course, Participants will learn to use the system management tools to perform basic system administration and management tasks. This course emphasizes using Element Manager for a CS 1000 system running on a Linux platform, and it assumes the system is fully installed and operational.

By attending Avaya Communication Server (CS) 1000 - System Administration and Management workshop, Participants will learn:

  • Basic functionality of the CS 1000 system management tools and interfaces and recommended programming hierarchy when configuring system parameters
  • Passwords and system security features used to protect system resources
  • Use Element Manager via Unified Communications Manager (UCM) to perform system administration and management
  • Access Restriction features used to control degrees of access
  • Fundamentals of implementing a dialing plan and interpreting directory number data blocks
  • Customer fundamentals and using Element Manager customer pages to enable and configure customer-level parameters
  • Programming guidelines for digital and IP phones, including system-, customer-, and telephone-level requirements
  • Use Element Manager Phones configuration tool to add, edit, search, swap, and move telephones per customer requirements
  • List configuration using the List Manager feature
  • IP phone feature configuration including Personal Call Directory, Callers List, Redial List, and Virtual Office
  • Use Subscriber Manager to create, modify, and update subscriber accounts and user information
  • Implement the Corporate Directory feature
  • Route and trunk fundamentals
  • Use Element Manager to configure circuit-based and virtual routes and trunks
  • Enable the Traffic Report Collection feature and perform the steps required to view reports

Customer service representatives and personnel responsible for system administration and management of CS 1000 systems.

COURSE AGENDA

1

System Management Fundamentals

2

Element Manager

3

Access Restrictions

4

Dial Plan Implementation

5

Customer Administration

6

Telephone Administration

7

List Manager

8

IP Phone Features

9

Subscriber Manager

10

Corporate Directory

11

Routes and Trunks

12

Traffic Reporting

Encarta Labs Advantage

  • One Stop Corporate Training Solution Providers for over 3,500 Modules on a variety of subjects
  • All courses are delivered by Industry Veterans
  • Get jumpstarted from newbie to production ready in a matter of few days
  • Trained more than 20,000 corporate candidates across india and abroad
  • All our trainings are conducted in workshop mode with more focus on hands On

View our other course offerings by visiting www.encartalabs.com/course-catalogue

Contact us for delivering this course as a public/open-house workshop for a group of 10+ candidates at our venue

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