Avaya Aura Messaging Implementation

( Duration: 3 Days )

In Avaya Aura Messaging Implementation training course, delegates will learn the basics of implementation tasks for Avaya Aura Messaging and how to troubleshoot issues that may arise during the implementation process. They will also learn about the hardware and architecture, administrative tasks, preparing the Microsoft Exchange Store, and how to back up and restore the system.

By attending Avaya Aura Messaging Implementation workshop, Participants will learn:

  • Features and architecture solutions of Avaya Aura Messaging
  • Related servers and their components
  • Install Avaya Aura Messaging
  • Implement and perform implementation administrative tasks
  • Common installation errors and how to troubleshoot them
  • Back up and restore Avaya Aura Messaging

  • Knowledge of Avaya Messaging concepts, hardware, and software
  • Familiarity with Microsoft Exchange system

Avaya associates, business partners, and customers with implementation and maintenance roles



Avaya Aura Messaging

  • Features
  • Architecture Solutions


  • Servers and components:
    • S8800
    • S8730
    • HP
    • Dell
  • Installing servers:
    • S8800
    • S8730
    • HP
    • Dell

Pre-Installation Tasks and Installing the Software

  • Pre-Installation Tasks and Installing the Software
  • Prerequisites and Requirements for Installing
  • Installing Avaya Aura Messaging Software
  • Updating the Avaya Aura Messaging Software


  • Server Roles
  • Most Common Topologies

Preparing the Network

  • Enabling Network Traffic to Support Messaging
  • Creating Domain Name System (DNS) Record

Telephony Server

  • Basics of Switch/Telephony Server

Administering the Storage Role

  • Starting the Messaging System
  • Configuring and Adding the Mail Gateway
  • Verifying the Trusted Server Configuration
  • Setting and Configuring Mailbox Parameters
  • Adding a Postmaster Mailbox
  • Configuring an IMAP4 port

Administering the Application Role

  • Configuring the Switch Link
  • Setting the Phone Extension Length for Dial Rules
  • Dial Rules
  • Assigning an Attendant Number
  • Fax Capabilities
  • Configuring Languages

Test User

  • Adding Test Users
  • Setting up a Message Testing Scenario

Clientless Outlook Toolbar

  • Avaya Aura Messaging Form
  • Installing and Displaying the Avaya Aura Messaging Toolbar in Microsoft Outlook
  • Accessing Messages through Outlook for Avaya Message Store
  • Using the Clientless Outlook Toolbar

Preparing MS Exchange Store

  • Exchange Store
  • Configuring Exchange Store
  • Configuring Avaya Aura Messaging for Exchange
  • Enabling Users for Exchange
  • Leaving and Retrieving Voice Messages for Exchange

Administering Sites and Topology

  • Setting Site Properties for the First Time
  • Adding Additional Sites
  • Adding Additional Application Servers
  • Configuring a Cluster


  • Troubleshooting Common Installation Issues

Backup and Restore

  • Performing a Backup
  • Using Avaya Aura Messaging to:
    • Backup Status
    • Backup History
    • Restoring a Backup

Upgrades and Migrations

  • Options
  • Scenarios
  • Upgrading Legacy Modular Messaging Hardware

Encarta Labs Advantage

  • One Stop Corporate Training Solution Providers for over 3,500 Modules on a variety of subjects
  • All courses are delivered by Industry Veterans
  • Get jumpstarted from newbie to production ready in a matter of few days
  • Trained more than 20,000 corporate candidates across india and abroad
  • All our trainings are conducted in workshop mode with more focus on hands On

View our other course offerings by visiting www.encartalabs.com/course-catalogue

Contact us for delivering this course as a public/open-house workshop for a group of 10+ candidates at our venue