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EncartaLabs

Social Competencies

( Duration: 2 Days )

This Social Competencies training course aims to help individuals to learn how to communicate clearly, avoid jumping to conclusions, seek clarification and avoid making assumptions that distorts the information received. You will learn to create the positive impact required to gain the confidence of your subordinates, bosses, customers and suppliers.

By attending Social Competencies workshop, delegates will learn:

  • Intercultural skills
  • Language skills
  • Communication skills
  • Networking skills
  • Ability to work in a team
  • Ability to be compromising and cooperative
  • Ability to transfer knowledge
  • Leadership skills

The Social Competencies class is ideal for:

  • Executives, Managers, Department Heads and any individuals to improve the Social Competencies to achieve a higher level of performance in your work / job.

  • PPT Presentation - Interactive Session
  • Activity / Role Play
  • Fun Based Learning

COURSE AGENDA

1

Understanding the importance of effective communication and the language used

  • The Communication Process
  • Talking versus communicating
  • How do we communicate effectively
2

Understanding the communication process

  • Sender to receiver
  • Concepts of encoding and decoding
  • Languages
3

The three dimensions of communication

  • Send, receive, and feedback
4

Understanding and adjusting to diverse communication and networking styles

  • Verbal communication
  • Using Assertive Communication to network with others
  • Non-verbal communication
5

Improving active listening skills

  • Listening with empathy
  • Active listening
6

Giving and receiving feedback

  • Constructive feedback
  • Destructive feedback
7

Intercultural influences on interpersonal communication

8

Understanding and eliminating potential Intercultural barriers

  • Body language
  • Distances
9

Personal assessment with the Personality Inventory for Leadership Skills

  • Which Profile are you?
  • Knowing the Five Personality Profiles
  • Enhancing your Strengths in Communications
  • Lowering your Weaknesses in Communications
  • Using your Profile to Work in a Team
  • Using your Profile to Compromise and Cooperate with others
10

Teamwork

  • Team Development
  • Working in a Team
11

Leadership Skills

  • Leading vs. Managing
  • The 5 Levels of Leadership
  • Getting from Position to Pinnacle

Encarta Labs Advantage

  • One Stop Corporate Training Solution Providers for over 6,000 various courses on a variety of subjects
  • All courses are delivered by Industry Veterans
  • Get jumpstarted from newbie to production ready in a matter of few days
  • Trained more than 50,000 Corporate executives across the Globe
  • All our trainings are conducted in workshop mode with more focus on hands-on sessions

View our other course offerings by visiting https://www.encartalabs.com/course-catalogue-all.php

Contact us for delivering this course as a public/open-house workshop/online training for a group of 10+ candidates.

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