By attending the ITIL – Managing Across the Lifecycle Exam Preparatory Training Course, Participants will learn to:
- Prepare for the ITIL MALC Exam
- Apply governance and organizational structure to the management and delivery of IT services
- Implement effective communication and stakeholder management
- Integrate service management processes across the service lifecycle
- Measure, implement and improve the service management capability
ITIL – Managing Across the Lifecycle Exam Preparatory workshop is valuable for those who want to achieve the ITIL Managing Across the Lifecycle Certificate and the ITIL Expert Qualification.