EncartaLabs

IBM Case Manager - Essentials

( Duration: 1 Day )

The IBM Case Manager - Essentials training course provides an introduction to IBM Case Manager, concepts, functions, and architecture. Attendees will learn the skills that are required by case workers to process cases and create runtime tasks.

By attending IBM Case Manager - Essentials workshop, attendees will learn to:

  • Describe the users of IBM Case Manager
  • Identify components of IBM Case Manager
  • Create and process a case
  • Search for a case
  • Review a case
  • Add annotations and comments to a case
  • Split a case
  • Explore and identify the structure of a solution
  • Add a custom task
  • Add a quick task
  • Identify IBM Case Manager integration options

  • None

This course is for solution architects, solution designers, administrators, product managers, or anyone who needs to learn the essentials of IBM Case Manager.

COURSE AGENDA

1

Introduction to IBM Case Manager

  • Describe the uses of IBM Case Manager
  • Identify components of IBM Case Manager
2

Create and process a case

  • Identify a case
  • List the components of a case type
  • Describe the IBM Case Manager Client
  • Add a case and process a work item
3

Review a case

  • Search for a case
  • Review a case
  • Add annotations and comments to a case
  • Split a case
4

Structure of a solution

  • Describe IBM Case Manager solutions and their assets
  • Identify IBM Case Manager environments
  • Explore the IBM Case Manager Builder Step Designer
5

Add runtime tasks

  • Add a custom task
  • Add a quick task
6

IBM Case Manager integration options

  • Identify IBM Case Manager integration options

Encarta Labs Advantage

  • One Stop Corporate Training Solution Providers for over 4,000 Modules on a variety of subjects
  • All courses are delivered by Industry Veterans
  • Get jumpstarted from newbie to production ready in a matter of few days
  • Trained more than 50,000 Corporate executives across the Globe
  • All our trainings are conducted in workshop mode with more focus on hands-on sessions

View our other course offerings by visiting http://encartalabs.com/course-catalogue-all.php

Contact us for delivering this course as a public/open-house workshop/online training for a group of 10+ candidates.

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