EncartaLabs

IBM Case Foundation - Manage Work in Progress

( Duration: 1 Day )

The IBM Case Foundation - Manage Work in Progress training course is for anyone who is responsible for day-to-day operations of a production IBM Case Foundation workflow application.

By attending IBM Case Foundation - Manage Work in Progress workshop, attendees will learn to:

  • Use Case Foundation tools to search for work with basic and advanced search criteria
  • Modify work items
  • Process and manage work
  • Manage a workflow exception

  • Familiarity with Java and Java Virtual Machines
  • General knowledge of relational database management systems
  • General knowledge of P8 Platform security concepts
  • General workflow terminology:
    • Workflow
    • Workflow definitions
    • Queues
    • Rosters
  • Familiarity with P8 Platform administration interfaces, including:
    • Administration Console for Content Platform Engine
    • IBM Content Navigator

  • A Workflow System Administrator

COURSE AGENDA

1

Search for work

  • Process Administrator
  • Search options
  • Viewing workflows and work items
  • View and customize search results
  • Ways to refine a search for work
  • Use exposed fields in searches
  • Use the Criteria tab to filter a search
  • Search user queues
  • View workflow history in Process Tracker
2

Modify work

  • Reasons to modify work
  • Tools for modifying work
  • Work item status
  • Locking work
  • About workflow properties
  • Modify data field values
  • Modify workflow groups
  • Open workflow or work item in Process Tracker
  • Modify an attachment reference
  • Considerations for modifying work
3

Process and manage work

  • Tools for processing and managing work
  • Ways to complete work items
  • Assign or reassign work to attendees
  • Terminate work
  • Delete work
  • Designate a substitute participant
  • Unlock work
  • Add and remove trackers
4

Manage workflow exceptions

  • About workflow exceptions
  • Conductor queue
  • Get information about workflow exceptions
  • View the information stack
  • Modify workflows and work items

Encarta Labs Advantage

  • One Stop Corporate Training Solution Providers for over 4,000 Modules on a variety of subjects
  • All courses are delivered by Industry Veterans
  • Get jumpstarted from newbie to production ready in a matter of few days
  • Trained more than 50,000 Corporate executives across the Globe
  • All our trainings are conducted in workshop mode with more focus on hands-on sessions

View our other course offerings by visiting http://encartalabs.com/course-catalogue-all.php

Contact us for delivering this course as a public/open-house workshop/online training for a group of 10+ candidates.

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