EncartaLabs

Understanding Cisco Collaboration Foundations (CLFNDU)

( Duration: 5 Days )

This Understanding Cisco Collaboration Foundations (CLFNDU) training course provides the skills and knowledge needed to administer and support a simple, single-site Cisco Unified Communications Manager (CM) solution with Session Initiation Protocol (SIP) gateway. The course covers initial parameters, management of devices including phones and video endpoints, management of users, and management of media resources, as well as Cisco Unified Communications solutions maintenance and troubleshooting tools. In addition, you will learn the basics of SIP dial plans including connectivity to Public Switched Telephone Network (PSTN) services, and how to use class-of-service capabilities.

By attending Understanding Cisco Collaboration Foundations (CLFNDU) workshop, delegates will learn to:

  • Define collaboration and describe the main purpose of key devices in a Cisco collaboration on-premise, hybrid, and cloud deployment model
  • Configure and modify required parameters in Cisco Unified Communications Manager (CM) including service activation, enterprise parameters, CM groups, time settings, and device pool
  • Deploy and troubleshoot IP phones via auto registration and manual configuration within Cisco Unified CM
  • Describe the call setup and teardown process for a SIP device including codec negotiation using Session Description Protocol (SDP) and media channel setup
  • Manage Cisco Unified CM user accounts (local and via Lightweight Directory Access Protocol [LDAP]) including the role/group, service profile, UC service, and credential policy
  • Configure dial plan elements within a single site Cisco Unified CM deployment including Route Groups, Local Route Group, Route Lists, Route Patterns, Translation Patterns, Transforms, SIP Trunks, and SIP Route Patterns
  • Configure Class of Control on Cisco Unified CM to control which devices and lines have access to services
  • Configure Cisco Unified CM for Cisco Jabber and implement common endpoint features including call park, softkeys, shared lines, and pickup groups
  • Deploy a simple SIP dial plan on a Cisco Integrated Service Routers (ISR) gateway to enable access to the PSTN network
  • Manage Cisco UCM access to media resources available within Cisco UCM and Cisco ISR gateways
  • Describe tools for reporting and maintenance including Unified Reports, Cisco Real-Time Monitoring Tool (RTMT), Disaster Recovery System (DRS), and Call Detail Records (CDRs) within Cisco Unified CM
  • Describe additional considerations for deploying video endpoints in Cisco Unified CM
  • Describe the integration of Cisco Unity with Cisco Unified CM and the default call handler

  • Knowledge of Cisco Internetwork Operating System (Cisco IOS) command line

The Understanding Cisco Collaboration Foundations (CLFNDU) class is ideal for:

  • Individuals preparing to take the CCNP Collaboration certification
  • Network administrators
  • Network engineers
  • Systems engineers

COURSE AGENDA

1

Exploring the Path to Collaboration

2

Introducing Cisco Unified Communications Manager and Initial Parameters

3

Exploring Endpoints and the Registration Process

4

Exploring Codecs and Call Signaling

5

Managing Users in Cisco Unified Communication Manager

6

Describing a Basic Dial Plan

7

Describing Class of Service

8

Enabling Endpoints and Features

9

Describing the Cisco ISR as a Voice Gateway

10

Exploring Cisco Unified Communication Manager Media Resources

11

Reporting and Maintenance

12

Exploring Additional Requirements for Video Endpoints

13

Describing Cisco Unity Connection

Encarta Labs Advantage

  • One Stop Corporate Training Solution Providers for over 4,000 Modules on a variety of subjects
  • All courses are delivered by Industry Veterans
  • Get jumpstarted from newbie to production ready in a matter of few days
  • Trained more than 50,000 Corporate executives across the Globe
  • All our trainings are conducted in workshop mode with more focus on hands-on sessions

View our other course offerings by visiting http://encartalabs.com/course-catalogue-all.php

Contact us for delivering this course as a public/open-house workshop/online training for a group of 10+ candidates.

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