EncartaLabs

CA Service Desk Manager - Building Web Intelligence Reports with CABI

( Duration: 1 Day )

This CA Service Desk Manager - Building Web Intelligence Reports with CABI training course provides skills to create, format, and share Web Intelligence reports to meet your ad hoc reporting needs. By building these reports, your organization can analyze and present vital information that is required for effective enterprise IT management.

By attending CA Service Desk Manager - Building Web Intelligence Reports with CABI workshop, delegates will learn to:

  • Explore the CA SDM universe and how it enables Web Intelligence users to more efficiently perform data analysis and create reports.
  • Reduce the time and cost of building reports by using Web Intelligence.
  • Enhance Web Intelligence reports using special formatting and graphs.
  • Share Web Intelligence reports with other users so they are more accessible and can be analyzed outside of InfoView.

  • Attend a training on CA Service Desk Manager - Administration or equivalent experience
  • A basic understanding of CA SDM

The CA Service Desk Manager - Building Web Intelligence Reports with CABI class is ideal for:

  • Service Desk Managers

COURSE AGENDA

1

Describe CA Business Intelligence

  • Identify the features and functions of CA Business Intelligence
  • Identify the components of the CA Business Intelligence reporting environment
2

Explore the CA SDM Universe

  • Identify the elements of the CA SDM universe
  • Navigate the CA SDM universe
3

Build a Web Intelligence Query

  • Build a basic query
  • Add filters and prompts to a query
  • Perform calculations using measures
  • Create a complex query
4

Format Web Intelligence Reports

  • Format a table
  • Create charts
  • Display data using table templates
  • Create sections and breaks
  • Create variables to perform calculations in reports
5

Share Web Intelligence Reports

  • Save reports to public folders
  • Schedule reports
  • Export reports

Encarta Labs Advantage

  • One Stop Corporate Training Solution Providers for over 4,000 Modules on a variety of subjects
  • All courses are delivered by Industry Veterans
  • Get jumpstarted from newbie to production ready in a matter of few days
  • Trained more than 50,000 Corporate executives across the Globe
  • All our trainings are conducted in workshop mode with more focus on hands-on sessions

View our other course offerings by visiting http://encartalabs.com/course-catalogue-all.php

Contact us for delivering this course as a public/open-house workshop/online training for a group of 10+ candidates.

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