CA eHealth Reporting Training Course and Workshop in Bangalore, Mysore, Chennai, Hyderabad, Pune, Mumbai, Delhi, Noida, Gurgaon, Kolkata

In CA eHealth Reporting training course, you will learn how to effectively use the robust reporting capabilities of CA eHealth to monitor the infrastructure environment. You will be instructed on how to locate existing reports, understand technical features of CA eHealth as they relate to reporting and create basic-to-intermediate-level reports with Report Studio and Query Studio. The essential concepts of CA eHealth will be also be explained. Hands-on labs and workshops reinforce the lecture by providing with actual operation, configuration, tuning and troubleshooting.

By attending CA eHealth Reporting workshop, delegates will learn to:

Explain basic CA eHealth concepts to others.
Locate additional information beyond classroom documents.
Identify core reports relevant to users' inquiries.
Explain the data analysis process.
Identify and explain the major sections of the analyzed reports.
Use Report Center to organize reports.
Build reporting groups and learn why proper planning is vital to that process.
Use Query Studio to generate ad-hoc reports.
Use Report Studio to create intermediate level complex reports.
Manage server and report security.
Understand fault management and the role of CA SPECTRUM.
Apply report generation to troubleshooting scenarios.
Identify capacity planning opportunities via reporting.

Basic system administration - such as setting OS permissions, navigating a directory tree and adding users.
Command line interface experience, such as using FTP, executing scripts, etc.
A good understanding of network infrastructure management.

Application Administrators
Business Analysts
Customer Service Analysts
Operations Analysts

Product Overview

Describe the complete picture of CA eHealth
Understand the major parts of infrastructure management
Describe how CA eHealth relates to infrastructure management

Essential Concepts

Define several CA eHealth related concepts
Describe discovery and polling
Explain general CA eHealth permissions
Locate additional CA eHealth information

Existing Core Reporting

Demonstrate the relationship between existing core reports
Differentiate between reactive and proactive analysis reporting
Generate all of the standard reports

Data Analysis and Health Evaluation

Explain the data analysis process
Understand and explain exception points
Explain the benefits of roll-ups
Demonstrate knowledge of baselines

Health and SLR Reporting

Describe the major sections of each analyzed report
Demonstrate the value of the supplemental reports
Interpret the data on selected charts
Describe the usage of each report

Introduction to Report Center

Describe the Report Center Architecture
Organize content of
Report Center
Navigate the interface
Personalize the user interface
Describe and uses the report output options

Introduction to Query Studio

Describe the use case of Query Studio
Navigate the interface
Apply filtering to reports
Use ad-hoc grouping to organize data
Create user relavant prompting

Introduction to Report Studio

Describe the usage of Report Studio
Demonstrate ability to generate CA supplied reports
Create basic reports
Use the Insertable Objects pane
Apply styling to reports
Describe data aggregation schemes
Use the run history to validate report execution
Utilize the distribution options
Schedule multiple reports via a job

Simple Reports

Group data
Apply headers and footers to reports
Insert HTML elements into a report
Create a crosstab report
Create a list report
Create a chart report
Create a time-series report

Filtering

Determine when to apply filters
Add fixed filters
Add prompted filters
Describe filtering on reported and non-reported fields

Prompting

Define parameters
Describe the usage of parameters
Create automatic prompts
Create a custom prompt page
Navigate between report pages

Advanced Formatting

Enhance reports using tables, blocks and text items
Add moderately complicated headers and footers
Apply and modify report expressions
Format data for reports
Format report objects

Conditional Formatting

Describe conditional formatting
Plan for conditional reporting
Use the conditional explorer
Apply the condition to report objects

Queries

Design page layouts with queries
Create a master-detail report via a query

Best Practices and Enhancements

Design effective reports.
Describe effective design techniques
Describe reporting best practices
Utilize the structured layout tool
Design custom charts

Managing Servers and Security

Add non-CA eHealth Report Center users
Describe the usage of built-in groups and roles
Explain the difference between roles
Test the database connection
Create distribution lists
Set report access permissions
Set individual object permissions
Enable logging for support

Fault Management

Define fault management
Identify pertinent fault management components of eHealth
Generate reports to collect fault related data
Visualize faults via the Live Health tools
Understand the relationship of Spectrum in fault and trap management

Troubleshooting

Describe troubleshooting related reports
Determine the cause of problems with CA eHealth reports
Verify problem resolution with CA eHealth reports
Describe pro-active problem resolution with eHealth reports
Explain long term problem discovery

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CA eHealth Reporting

COURSE AGENDA