EncartaLabs

BPM Essentials

( Duration: 3 Days )

The Business Process Management (BPM) training course is an intensive learning experience that covers the essential elements of BPM.

By attending Business Process Management (BPM) workshop, Participants will learn:

  • BPM Framework and Process
  • Service oriented architecture (SOA)
  • Business Processes Definition and Alignments
  • Building a Process Support Organization
  • Discovering the Context for Business Change
  • Overview of BPM Best Practices
  • Overview of TQM and Six Sigma
  • Business Process Automation Principles
  • Overview of BPM Standards and Methodologies
  • Deploying BPM
  • Business Process Management (BPM) Initiative (BPMI)
  • OMG’s Business Process Modeling Language (BPML)
  • OMG’s Business Process Modeling Notation (BPMN)
  • Business Process Diagram (BPD)
  • Business Process Query Language (BPQL)
  • Web Services and BPEL4WS (BPEL)
  • BPM Project Management
  • BPM Implementations
  • BPM Tools and Trends
  • Implement BPM Key Performance Indicators (KPI)
  • BPM’s Framework and Process

The Business Process Management (BPM) class is suitable for business and IT strategists and managers involved in process-based change and the establishment of BPM. It is also recommended for IT planners and project managers responsible for supporting the process-based organization.

  • Strategic Planners
  • Business Process Owners and Analysts
  • Business Executives and Managers
  • IT Executives / CIOs
  • Process Analysts and Designers
  • Enterprise Architects
  • Quality Assurance Professionals
  • Financial and Compliance Executives
  • Chief Knowledge Officers
  • Directors responsible for Enterprise Management
  • Project and Program Managers
  • Change Agents who must influence cultural and behavioral transformation
  • HR professionals
  • Business and Systems
  • Analysts
  • VP of Operations
  • Director of Six Sigma and TQM
  • Business Process Improvement Management
  • Analyst, AVP Program Manager
  • Consultant
  • Finance Officer
  • Manager Quality Management
  • Sr. Manager Strategic Initiatives

COURSE AGENDA

1

What is a Business Process?

  • Business Process Definitions
  • Policies, Procedures and Rules
  • People, Customers, Trading Partners and Suppliers
  • Business Process Examples
  • Linking internal and external operations
  • Overview of Business Process Management (BPM) (BPM)
2

What is BPM?

  • The History Behind BPM
  • Documenting, Analyzing, and Redesigning Processes
  • The Promises and Problems of Reengineering
  • Business Efficiency, Competitiveness, and Mission Advancement
  • Performance Measurement Initiatives
  • Real-time Visibility into End-to-End Business Processes
  • Automating and Streamlining the Unique and Routine Processes
  • BPM Benefits
  • BPM as a Business Improvement Strategy
  • BPM Process Life Cycle
  • Impact of EAI, Middleware and Workflow
  • BPM Layers
  • BPM Strategy, Methodology and Modeling
  • Business Process Management (BPM) Systems (BPMS)
  • BPM vs BPMS Technologies
  • Establishment of BPM standards
3

Business Process Intelligence (BPI)

  • Business Vocabulary Management (BVM)
  • BPM and Middleware
  • Application servers, Integration Servers and BPM
  • Business-to-Business Integration (B2Bi)
  • Enterprise Application Integration (EAI)
  • Workflow Management
  • Business Process Management (BPM) Modeling (BPML)
  • The Business Process Modeling Notation (BPMN)
  • Business Process Diagram (BPD)
  • Business Process Diagram (BPD)
  • Business Process Execution Language (BPEL)
  • Web Services and BPEL4WS
  • Other Associated Standards
  • Six Sigma
  • TQMISO
  • Kaizen
  • Lean Manufacturing
  • BPM Framework and tools
4

The Value of a Framework

  • Integration of Enterprise Applications, Legacy Systems, Data Warehouses, and Platforms
  • Integration with Legacy and COTS
  • The Process of Six Sigma and TQM
  • Provisioning framework for BPM
  • BPM from Executive Office Perspective
  • Service oriented architecture (SOA)
  • Implement Key Performance Indicators (KPI)
  • Monitor in Real Time all Process Statistics
  • Data Mapping For BPM
  • Deploying BPM
  • Implementing BPM
5

BPM Project Management

  • Business Process Improvement Evaluation
  • Process Change and Strategic Methods
  • Technology Enabling for Process Change
  • Performance Management
  • Organization for Process Success
  • People and Culture
  • Process Transformation Management
  • Process Automation
  • Business Rules Engine
  • Linking the Business Process
  • Data, Documents, Business Rules, Messages and Events
  • Interacting Diagrams and Process Owners
  • Applying Analytics and Optimization
  • Metrics and Systems Thinking
  • The Critical Factor for Success
  • Types of Modeling tools
  • Document the Existing Processes
  • Analyze and Improve Processes
  • Lessons Learned
  • Process Design, Deployment, Execution, Maintenance, and Optimization
6

Process Management and Selection

  • Define a Problem and Select a Project
  • Use a Decision Matrix to Select a Project
  • Requirement Worksheet
  • Knowledge Management (KM) and Business Rules
  • Process Architecture and Process Modeling
  • Critical-to-Quality Tree
  • Analyze Requirements and Features
  • Flowcharts
  • Cause and Effect Diagrams
  • Matrices
  • Forms and Surveys
  • Gantt Charts
  • Reliability and scalability
  • Out-of-the-box reports, scorecards
  • Visual query tool Creating the process flow’s
  • Separation of process activities
  • Interrelationship and Affinity Diagrams
  • Core and Support Processes
  • Process Architecture Modeling
  • Stakeholders Requirements
  • Process & Project Scoping
  • Interviews & Workshops
  • Modeling, Analysis and Design
  • Notations and Patterns
  • Measurement and Benchmarking
  • Process Testing
  • Prototypes & Simulation
  • Program, Project, Quality and Risk Management
  • Human Change Management: Perceptions and Politics
  • Workflow and BPM Products
  • Workshops and Exercises
7

The Key to BPM Project Success

  • Building Your BPM Team
  • Define your Business Processes?
  • Modeling and Documenting Business Processes
  • Apply TQM, ISO and Six Sigma to your Processes
  • Modeling and Programming: Using BPML, BPMN, BPEL and Workflow
  • Creating BPM Charts and Diagram
  • Group Project

Encarta Labs Advantage

  • One Stop Corporate Training Solution Providers for over 4,000 Modules on a variety of subjects
  • All courses are delivered by Industry Veterans
  • Get jumpstarted from newbie to production ready in a matter of few days
  • Trained more than 50,000 Corporate executives across the Globe
  • All our trainings are conducted in workshop mode with more focus on hands-on sessions

View our other course offerings by visiting http://encartalabs.com/course-catalogue-all.php

Contact us for delivering this course as a public/open-house workshop/online training for a group of 10+ candidates.

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