EncartaLabs

BMC Remedy - Asset Management

( Duration: 1 Day )

The BMC Remedy - Asset Management training course introduces to the functionality of BMC Remedy Asset Management. Attendees learn to perform various tasks from the perspectives of a configuration administrator, contract manager, software asset manager, approver, and purchasing agent.

By attending BMC Remedy - Asset Management workshop, attendees will learn to:

  • Describe Asset Management goals and process
  • Describe Asset Management roles and terminology
  • Identify the BMC Remedy Asset Management consoles
  • Identify various social media integration available for BMC Remedy Asset Management
  • Log in to BMC Remedy AR System and navigate the IT Home page and the Asset Console
  • Create, search for, and modify Configuration Items (CIs)
  • Create contracts, warranties, and leases
  • Create and manage software licenses, including how reserve, view, and release licenses
  • Describe how to manage license jobs and certificate groups, including information regarding the Advanced Qualification builder for products
  • Create and manage configurations
  • Create and manage inventory items, including how to reserve, release and view inventory
  • Create and approve purchase requisitions
  • Receive and return purchased items
  • Describe the product ordering feature of the SRM Request Entry console
  • Identify the functionality of the Report Console
  • View and modify application preferences and user profile
  • Create reminders and broadcasts

  • User knowledge of Microsoft Windows graphical user interface (GUI)

Administrators, IT Managers, Users

COURSE AGENDA

1

Introduction to Asset Management

  • Identifying ITSM applications
  • Describing Asset Management roles
  • Describing Asset Management status Process
2

Navigating Asset Management

  • Accessing the applications
  • Navigating the Asset Console
  • Social collaboration overview
3

Managing Configuration Items

  • Working with configuration items
  • Working with relationships
  • Other features
4

Managing Contracts

  • Overview of contracts
  • Creating contracts
5

Managing Software Licenses

  • Describing software license management
  • Creating software licenses
  • Managing license jobs and certificate groups
  • Upgrading license certificates
  • Reserving, viewing, and releasing licenses
6

Managing Configurations And Inventory

  • Working with configurations
  • Working with inventory
  • Reserving, releasing, and viewing inventory
7

Managing Purchase Requisitions

  • Working with Purchasing Console
  • Working with Receiving Console
  • Reservations using SRM Request Entry Console
8

Using Reports and Other Common Features

  • Working with reports
  • Describing supplemental features

Encarta Labs Advantage

  • One Stop Corporate Training Solution Providers for over 4,000 Modules on a variety of subjects
  • All courses are delivered by Industry Veterans
  • Get jumpstarted from newbie to production ready in a matter of few days
  • Trained more than 50,000 Corporate executives across the Globe
  • All our trainings are conducted in workshop mode with more focus on hands-on sessions

View our other course offerings by visiting http://encartalabs.com/course-catalogue-all.php

Contact us for delivering this course as a public/open-house workshop/online training for a group of 10+ candidates.

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