The BMC Remedyforce - Incident Management & Problem Management training course is designed for BMC Remedyforce staff users. This course introduces participants to the features of Incident Management and Problem Management. This course covers the concepts and procedures of Incident Management and Problem Management. These concepts and procedures will help staff users to create, manage, and work with Incidents, Tasks, Broadcasts, and Problem records in BMC Remedyforce.
- Remedyforce Application Staff Users