EncartaLabs

BMC Remedyforce - Administration

( Duration: 4 Days )

The BMC Remedyforce - Administration training course provides the knowledge and critical skills necessary to administer BMC Remedyforce, with major focus placed on Administration, Incidents, Knowledge Management, Tasks, Broadcasts, Change Management, Problem Management, Service Request Management, Self Service, CMDB, Service Level Management, and Reporting and Dashboards.

  • IT Architects and Engineers
  • IT Administrators

COURSE AGENDA

1

Examine BMC Remedyforce

2

Examine Salesforce key functions

3

Examine Incidents

4

Examine Knowledge Management

5

Examine Problem Management

6

Examine Broadcasts

7

Examine Service Request Management

8

Examine Service Level Management

9

Examine Change Management

10

Examine CMDB

11

Examine Self Service

12

Examine Reporting and Dashboards

Encarta Labs Advantage

  • One Stop Corporate Training Solution Providers for over 3,500 Modules on a variety of subjects
  • All courses are delivered by Industry Veterans
  • Get jumpstarted from newbie to production ready in a matter of few days
  • Trained more than 20,000 corporate candidates across india and abroad
  • All our trainings are conducted in workshop mode with more focus on hands On

View our other course offerings by visiting www.encartalabs.com/course-catalogue

Contact us for delivering this course as a public/open-house workshop for a group of 10+ candidates at our venue

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