EncartaLabs

BMC Remedy Change Management - for Specialists

( Duration: 1 Day )

The BMC Remedy Change Management - for Specialists training course provides delegates with a detailed understanding of the Specialist (Task Implementer) role in the Change Management process. Delegates learn about the Change Management process tasks that they will perform, such as implement infrastructure change tasks. In addition, delegates learn about various Change Management procedures during which a Specialist/Task Implementer is associated.

  • Specialists or Task Implementers

COURSE AGENDA

1

Discuss the responsibilities of the Specialist role

2

Discuss the role of a Specialist in the Change Management and Change Request lifecycle

3

List the permissions of a Specialist

4

Explain the Change Management procedure performed by a Specialist

5

Explain the different task types

6

Explain how to implement tasks

7

Explain how to close tasks

8

Describe the Change Planning, Application Change Implementation, Planned Change Closure, Emergency Change Implementation, and Emergency Change Closure procedures

Encarta Labs Advantage

  • One Stop Corporate Training Solution Providers for over 3,500 Modules on a variety of subjects
  • All courses are delivered by Industry Veterans
  • Get jumpstarted from newbie to production ready in a matter of few days
  • Trained more than 20,000 corporate candidates across india and abroad
  • All our trainings are conducted in workshop mode with more focus on hands On

View our other course offerings by visiting www.encartalabs.com/course-catalogue

Contact us for delivering this course as a public/open-house workshop for a group of 10+ candidates at our venue

Top