BMC Remedy Change Management - for Specialists

( Duration: 1 Day )

The BMC Remedy Change Management - for Specialists training course provides delegates with a detailed understanding of the Specialist (Task Implementer) role in the Change Management process. Delegates learn about the Change Management process tasks that they will perform, such as implement infrastructure change tasks. In addition, delegates learn about various Change Management procedures during which a Specialist/Task Implementer is associated.

  • Specialists or Task Implementers



Discuss the responsibilities of the Specialist role


Discuss the role of a Specialist in the Change Management and Change Request lifecycle


List the permissions of a Specialist


Explain the Change Management procedure performed by a Specialist


Explain the different task types


Explain how to implement tasks


Explain how to close tasks


Describe the Change Planning, Application Change Implementation, Planned Change Closure, Emergency Change Implementation, and Emergency Change Closure procedures

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Contact us for delivering this course as a public/open-house workshop for a group of 10+ candidates at our venue