EncartaLabs

BMC Remedy Change Management - for Change Coordinators

( Duration: 1 Day )

The BMC Remedy Change Management - for Change Coordinators training course provides delegates with a detailed understanding of the Change Coordinator role in the Change Management process.

Delegates learn about the Change Management process tasks that they will perform, such as implement infrastructure change tasks. In addition, delegates learn about various Change Management procedures during which a Specialist/Task Implementer is associated.

Attending a course on BMC Remedy Asset Management - Overview or possess equivalent knowledge.

  • Change Coordinators
  • Change Managers

COURSE AGENDA

1

Discuss the responsibilities of the Change Coordinator role

2

Discuss the role of a Change Coordinator in the Change Management and Change Request lifecycle

3

List the permissions of a Specialist

4

Explain the Change Management procedure performed by a Change Coordinator

5

Explain how to create a change request

6

Explain how to create tasks

7

Explain how to add relationships

8

Describe how to assign change request

9

Describe how to close a change request

1

Describe emergency change

Encarta Labs Advantage

  • One Stop Corporate Training Solution Providers for over 3,500 Modules on a variety of subjects
  • All courses are delivered by Industry Veterans
  • Get jumpstarted from newbie to production ready in a matter of few days
  • Trained more than 20,000 corporate candidates across india and abroad
  • All our trainings are conducted in workshop mode with more focus on hands On

View our other course offerings by visiting www.encartalabs.com/course-catalogue

Contact us for delivering this course as a public/open-house workshop for a group of 10+ candidates at our venue

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