EncartaLabs

BMC Real End User Experience Monitoring - Essentials

( Duration: 1 Day )

The BMC Real End User Experience Monitoring training course introduces to the features and functionality of BMC Real End User Experience Monitoring (EUEM). Attendees learn to perform various tasks as an operator or end user. Attendees will also learn administrative features of BMC Real End User Experience Monitoring (BMC Real EUEM). Interactive simulations demonstrate how to perform important system configuration tasks. Properly configuring the system allows companies to integrate BMC Real EUEM with their network and benefit from the detailed monitoring of web applications this product provides. Other administering and managing topics will ensure optimal use of the system to maintain a positive web application user experience.

By attending BMC Real End User Experience Monitoring workshop, attendees will:

  • Review BMC Real EUEM architecture
  • Explain planning and scaling of system infrastructure
  • Define administrative user roles
  • Explain system security
  • Configure system components: Real User Collector and analyzer, BMC APM Console
  • Working with watchpoints: Using Filters and Watchpoint Creation
  • Describe administration and management settings
  • Explain problem detection
  • Describe BMC EUEM
  • Describe BMC EUEM deployment architecture
  • Identify BMC EUEM user roles and permissions
  • Access the BMC EUEM components
  • Navigate the BMC EUEM interface
  • Use social collaboration
  • Monitor Performance Dashboards and Dashlets
  • Build a Dashboard
  • Work with Dashboards and Dashlets
  • Detect incidents
  • Navigate the Performance Analytics Engine
  • Work with On-Screen reports
  • Work with Mail-Out reports

  • None

Administrators, Users & Operators

COURSE AGENDA

1

BMC Real End User Experience Monitoring Overview

  • Architecture Review
  • Planning
  • Security
2

Initial System Configuration

  • Managing SSL Keys
  • Configuring the Real User Collector
  • Configuring the Real User Analyzer
  • Configuring the BMC APM Console
3

Defining Watchpoints

  • Watchpoint Overview
  • Watchpoint Types
  • Working with Filters
  • Creating Watchpoints
4

Administering and Managing

  • Working with Administrative Settings
  • Managing Access to the System
  • Configuring System Alerts
  • Thresholds and Problem Detection
5

Introduction to BMC Real End User Experience Monitoring (EUM)

  • Overview
  • End User Experience Monitoring Deployment Architecture
6

Navigating EUEM

  • Accessing BMC Application Performance Management Console
  • Navigating the End User Experience Monitoring Components
  • Overview of Social Collaboration
7

Dashboards and Dashlets

  • Performance Dashboards and Dashlets
  • Working with Dashboards and Dashlets
8

Watchpoints, Incidents, and Performance Analytics Engine

  • Watchpoints
  • Detecting Incidents
  • Performance Analytics Engine
9

Reporting Performance and Availability

  • Working with Onscreen Reports
  • Working with Mail-out Reports

Encarta Labs Advantage

  • One Stop Corporate Training Solution Providers for over 4,000 Modules on a variety of subjects
  • All courses are delivered by Industry Veterans
  • Get jumpstarted from newbie to production ready in a matter of few days
  • Trained more than 50,000 Corporate executives across the Globe
  • All our trainings are conducted in workshop mode with more focus on hands-on sessions

View our other course offerings by visiting http://encartalabs.com/course-catalogue-all.php

Contact us for delivering this course as a public/open-house workshop/online training for a group of 10+ candidates.

Top