EncartaLabs

macOS Support Essentials - Catalina (10.15)

( Duration: 3 Days )

Catalina (10.15) Support Essentials training course teaches the best ways to support macOS Catalina users. The course includes lectures, demonstrations, group discussions and hands on exercises that provide real world experience.

By attending Catalina (10.15) Support Essentials workshop, attendees will learn:

  • To use macOS Catalina tools and resources to troubleshoot macOS Catalina.
  • macOS Catalina features and functionality, including how to find more information.
  • To prepare for Apple Certified Support Professional (ACSP) 10.15 certification.

  • macOS familiarity.
  • Basic computer navigation skills.
  • People who manage computer networks or computer labs that run macOS.
  • People who support Mac users.

COURSE AGENDA

1

Installation and Configuration

2

Command-line interface and macOS Recovery.

3

User Accounts

4

macOS security and password management.

5

File Systems and Storage

6

Encryption, permissions and file sharing.

7

Data Management

8

Managing system resources and Time Machine.

9

Apps and Processes

10

Troubleshoot apps, and manage documents.

11

Network Configuration

12

Troubleshoot network issues.

13

Network Services

14

Host sharing, and personal firewall.

15

System Management

13

Troubleshoot peripherals, startup and other system issues.

Encarta Labs Advantage

  • One Stop Corporate Training Solution Providers for over 4,000 Modules on a variety of subjects
  • All courses are delivered by Industry Veterans
  • Get jumpstarted from newbie to production ready in a matter of few days
  • Trained more than 50,000 Corporate executives across the Globe
  • All our trainings are conducted in workshop mode with more focus on hands-on sessions

View our other course offerings by visiting http://encartalabs.com/course-catalogue-all.php

Contact us for delivering this course as a public/open-house workshop/online training for a group of 10+ candidates.

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